Nariah West
Laurel
Summary
I stride to be an excellent worker anywhere i am. I stay positive and professional through and through. I’ve encountered a lot of nasty situations and I always come out with a positive attitude and make sure my customers do as well. I love to work and be around people who also enjoy working. I’m very quick at learning anything i am needed to especially since i love to have a flow going everyday with my work.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Express Pharmacy
12.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Leader
Royal Farms
06.2023 - 09.2025
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Daycare Teacher
Lotus Blossom
11.2024 - 02.2025
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
James Groove
Georgetown, DE06.2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Pharmacy Technician
Express Pharmacy
12.2024 - Current
Daycare Teacher
Lotus Blossom
11.2024 - 02.2025
Customer Service Leader
Royal Farms
06.2023 - 09.2025
James Groove
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