NATALIA GKRIGKORIAN

Professional in guest services with experience in enhancing customer satisfaction and streamlining operations. Known for strong team collaboration and adaptability to changing needs, ensuring seamless service delivery. Skilled in conflict resolution, communication, and customer relationship management. Trusted to achieve results and foster welcoming environment.

Experienced with guest service management, consistently elevating quality of guest interactions. Utilizes strategic problem-solving to improve satisfaction and retention. Track record of maintaining high standards in dynamic environment.

• Used Microsoft Excel to develop inventory tracking spreadsheets.

A dedicated and customer-focused hospitality professional with 2 years of experience providing exceptional service in fast-paced, high-demand environments. Adept at managing guest relations, problem-solving, and ensuring a positive customer experience. I possess strong communication, organizational, and interpersonal skills that have enabled me to excel in team settings and develop rapport with a diverse clientele.

Having honed a keen attention to detail and a strong commitment to service excellence, I am eager to apply my skills in customer service, safety protocols, and operational efficiency in a new environment.