Natalia Gofman

I am a key specialist in the field of training and development of employees in the Сompany. My responsibilities cover a wide range of tasks, from strategic planning to practical implementation of projects.
Key areas of your work:

Strategy and planning:
Development and implementation of the strategy for assessing and developing personnel.
Creation of an annual training plan, taking into account the needs of employees and the company.
Management of the budget for training and development.

Training and development:
Development and implementation of training programs.
Selecting external trainers and training providers.
Creation and management of LMS.
Organization of off-site events and conferences.
Transition of training to an online format.
Monitoring the level of knowledge and effectiveness of training.

Team management:
Management of the training and development team.
Training managers in the skills of developing their employees.
Working with mentors for the talent pool.

Assessment and selection of personnel:
Development and implementation of assessment centers for the selection of employees.
Preparing and supporting mentors for newcomers.

Company culture:
Increasing employee motivation and engagement.
Creating a platform for exchanging experience between employees.
Resolving difficult situations and establishing communications between teams.

International cooperation:
Implementation of international projects.
Cooperation with the corporate university in Luxembourg.
Interaction with colleagues from the Ferrero CIS group.

Achievements:
Efficient training and development system created
Introduced a system for annual employee assessment and creation of a personnel reserve
Developed and successfully implemented innovative projects, including at the international level
Introduced an online training system while maintaining the quality and level of involvement of participants
Improved communication and cooperation between teams from different countries

I am a key driver of human capital development, providing the company with qualified and motivated employees.

Results of work:
Transformed the company's training and development system, making it more efficient and focused on business results.
Built a culture of continuous learning through the creation of a diverse portfolio of training programs and the introduction of innovative training formats.
Developed internal expertise in the field of training and development, creating a team of highly qualified internal trainers.
Ensuring the growth and development of employees through regular assessments, the development of individual development plans and the creation of a program for the formation of a personnel reserve.

Successful implementation of a training system in the Ferrero sales department:

Development and implementation of trainings, standardization of processes, creation of a team of internal trainers, organization of team-building events.

Conducting trainings for employees of sales offices, customer support center, closed customer service department;
Training of new employees;
Preparation and conducting training for employees of the external trade network;
Organization and management of the work process in the office, control over the work of specialists of the sales department.