Natalia Núñez Herrera
Psychologist
San José
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Born to serve!
Overview
23
23
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Project Manager
University UNIBE
San Jose
07.2022 - Current
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Modified and directed project plans to meet organizational needs.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Provided detailed product orders based on project drawings and technical specifications.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Identified plans and resources required to meet project goals and objectives.
Clinical Psychologist
Self employee
San José
01.2013 - Current
- Linked clients to other programs and community agencies to enhance treatment processes.
- Provided psychotherapy incorporating positive psychologist, client-centered and play-therapy to treat wide range of psychological problems in patients.
- Conducted psychological assessments for adults to help address variety of clinical concerns and performed.
- Trained future psychologists on best practices, counseling techniques, assessment and consultation.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Used imaging and relaxation techniques to develop strengthening and safe zones to facilitate processing of trauma.
Cultural Specialist
Grupo NUMAR
San José
01.2018 - 06.2020
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Prepared variety of different written communications, reports and documents.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Conducted research, gathered information from multiple sources and presented results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Gathered opinions and support from grass-roots supporters to solidify group position
Director of Leadership
Universidad ULACIT
San José
01.2018 - 03.2019
- Coordinated technical training and personal development classes for staff members.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Engaged in client discovery to identify leadership training needs and designed learning journeys and team effectiveness programs.
- Owned creation and production of learning experiences and associated materials that supplemented leadership learning.
- Analyzed data and administered surveys to evaluate learning program effectiveness.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
Culture Coordinator
Laboratorios Stein
Cartago
01.2017 - 01.2019
- Integrated new programs and resources and reinvigorated existing ones to support positive school culture.
- Led and directed staff meetings to update cultural diversity plans and review statistical information regarding minority experiences and performance within school system.
- Mentored minority talent among staff to promote minority leadership.
- Organized positive social programs for workers during and after-work.
- Administered standardized tests to evaluate workers performance and progress.
- Observed workers, documented activities and implemented improvement plans to optimize.
- Established positive, stimulating learning environment for workers and exciting education-focused setting.
Executive Director
BANHVI
San José
01.2015 - 03.2017
- Negotiated new annual contracts and service agreements with developers to achieve prime pricing.
- Defined company roles and responsibilities to establish and enhance processes.
- Established new customer service and problem resolution processes to improve client satisfaction rates.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Directed technological improvements, reducing waste and business bottlenecks.
- Oversaw business-wide changes to modernize procedures and organization.
Executive Director
CPJ
San José
01.2015 - 01.2017
- Provided exceptional counseling, case management, education and job training to diverse client base.
- Updated and maintained membership database on consistent basis.
- Defined company roles and responsibilities to establish and enhance processes.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
University Professor
Universidad UMCA
Escazú
02.2016 - 08.2016
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Conducted on-going program assessment, enrollment and retention tracking.
- Created dynamic learning environment that valued instructor and student interaction.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Provided students with constructive, encouraging and corrective feedback.
Research Advisor
Pozuelo
Heredia
05.2015 - 08.2015
- Identified issues, analyzed information and provided solutions to problems.
- Led projects and analyzed data to identify opportunities for improvement.
- Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
- Explained medical care options to help families make informed healthcare decisions.
- Assessed cognitive abilities and physical and emotional needs of workers to determine appropriate interventions.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Scholarship Advisor
DHL
Heredia
01.2015 - 03.2015
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Collaborated with team members to achieve target results.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Staffing Coordinator
Cirque Du Soleil
México D.F.
03.2014 - 12.2014
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Interviewed, hired and mentored over 160 new personnel and oversaw all staffing operations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
Recruitment Officer
Manpower
San José
11.2012 - 12.2014
- Followed up with leads to explain application process and answered questions to increase interest.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
- Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
- Collaborated with internal and external stakeholders to develop variety of on-campus recruitment events.
- Explained human resources policies, procedures, laws, standards and regulations to each employee.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration. More than 20 for each day.
Education
Master of Science - Mindfulness in Health And Research Context
Universidad Complutense De Madrid
Spain 08.2021 - Current
Master of Science - Applied Psychology
Universitat Jaume I
Spain 09.2019 - 11.2020
Associate of Applied Science - Law (Pre-Law)
ULACIT
Costa Rica 01.2016 - 03.2018
Bachelor of Science - Psychology
ULACIT
San José 09.2009 - 11.2012
Skills
Staff Management
Self-Motivated
Activity Planning
Connectedness
Activator
Academic research
Certification
Positive Psychology Professor
Timeline
Project Manager
University UNIBE
07.2022 - Current
Master of Science - Mindfulness in Health And Research Context
Universidad Complutense De Madrid
08.2021 - Current
Master of Science - Applied Psychology
Universitat Jaume I
09.2019 - 11.2020
Positive Psychology Professor
03-2019
Change Agent
03-2018
Cultural Specialist
Grupo NUMAR
01.2018 - 06.2020
Director of Leadership
Universidad ULACIT
01.2018 - 03.2019
Culture Coordinator
Laboratorios Stein
01.2017 - 01.2019
University Professor
Universidad UMCA
02.2016 - 08.2016
Associate of Applied Science - Law (Pre-Law)
ULACIT
01.2016 - 03.2018
Research Advisor
Pozuelo
05.2015 - 08.2015
Executive Director
BANHVI
01.2015 - 03.2017
Executive Director
CPJ
01.2015 - 01.2017
Scholarship Advisor
DHL
01.2015 - 03.2015
Staffing Coordinator
Cirque Du Soleil
03.2014 - 12.2014
Clinical Psychologist
Self employee
01.2013 - Current
Recruitment Officer
Manpower
11.2012 - 12.2014
Bachelor of Science - Psychology
ULACIT
09.2009 - 11.2012