Natasha Morales
Wilmington
Summary
Empathetic caregiver skilled in developing personalized care plans and coordinating activities to improve client quality of life. Strong attention to detail and commitment to maintaining a safe, clean environment for elderly clients. Dependable caregiver known for delivering compassionate care and fostering strong client relationships. Experienced in health monitoring and facilitating communication between clients and healthcare providers.
Overview
9
9
years of professional experience
Work History
Elderly Caregiver
Neighborly Home Care
Wilmington
07.2023 - Current
- Monitored health conditions and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean, safe, and comfortable living environment for clients.
- Developed personalized care plans in collaboration with families and healthcare teams.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Caregiver
Bayside Community Network
Elkton
03.2021 - 03.2023
- Provided compassionate care to individuals with diverse needs and abilities.
- Maintained accurate records of client progress and care routines.
- Ensured a safe and clean environment for clients through regular housekeeping tasks.
- Communicated effectively with families regarding client needs and concerns.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Cashier/Sales Associate
Dollar General Store
Wilmington
03.2019 - 02.2021
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash drawer, ensuring accuracy during shifts.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled returns and exchanges per company policy guidelines.
- Provided excellent customer service to enhance shopping experience.
Elderly Caregiver
Open Systems Healthcare
Wilmington
02.2018 - 06.2018
- Contributed to case reviews of client status and progress.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assessed client's needs and developed individual care plans accordingly.
- Organized recreational activities to promote physical and mental well-being of the elderly.
Housekeeper
Health Care Center
Hockessin
08.2016 - 02.2018
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Observed proper use of chemicals when cleaning various surfaces.
- Scrubbed kitchen appliances, countertops and fixtures.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
High School Diploma -
Alexis I Dupont Highschool
Wilmington06-2008
Skills
- Health monitoring
- Care plan development
- Activity coordination
- Client documentation
- Personal care assistance
- Patient engagement
- Effective communication
- Time management
- Conflict resolution
- Critical thinking
Languages
Spanish
Professional
Timeline
Elderly Caregiver
Neighborly Home Care
07.2023 - Current
Caregiver
Bayside Community Network
03.2021 - 03.2023
Cashier/Sales Associate
Dollar General Store
03.2019 - 02.2021
Elderly Caregiver
Open Systems Healthcare
02.2018 - 06.2018
Housekeeper
Health Care Center
08.2016 - 02.2018
High School Diploma -
Alexis I Dupont Highschool
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