Natasha Owen

• Drive the development, launch, and growth of new services and feature enhancements to grow topline revenue
• Creation and development of products, platform, content, and services provided
• Maintain product development roadmaps and forecasted equipment demand.

• Maintained project communications with internal project management as well with external clients.
• Project manager for primary market research studies interviewers, researchers, and translators, for the health sector and public polls.

• Conducted mechanical integrity inspections, calibrations services, CAD drawings, and Quality Assurance / Quality Control
• Managed operations for the Calibration, NDT, and Administration departments, and trained personnel.
• Closely directed projects, managed costs and monitored performance in and out of the field from start to end.

• Improved and developed clients’ reliability systems through reliability strategies, CBM initiatives, failure modes and effects analysis (FMECA), and repairs.
• Clearly identified areas for improvement analyzed processes, and evaluated modifications needed.
• Developed and managed profitable projects, averaging over 20% in profits.

• Provided clerical support, addressing routine and special requirements.
• Human Resources (HR), administration assistant, data entry.
• Assisted in ProCal filling, data entry, OSHA documentation, drafting, and NDT inspections.

• Advisor and Cutco sales representative, providing customer service in a high-volume call center, visiting clients to promote and increase sales, trained and developing the newer recruits in-field training.
• Winning Branch in the 10K alliance, surpassed the individual goal in the 10K challenge within 1.5 weeks.
• Awarded the President’s letter of recognition and was selected for AGL School (Aggressive Growth and Leadership) to learn how to run a branch, recruit, manage finances, and business administration.