Nathalie Vargas

As a member of Interop and Integration team, took over
diverse responsibilities around technical consultation, bringing
support to partners such as Internet Telephony Service
Providers and PBX vendors. Main tasks:

• Working in continuous improvement of interoperability and
  integration of Snom phones.
• Acting as Stakeholder for Feature Requests and Bug
  Fixes in Scrum Development Framework for Snom
  Redirection and Provisioning Service SRAPS.
• Testing and reporting issues in Snom JIRA System for each
  new firmware release.
• Provide 2nd/ 3rd level support to Snom partners through the
  ticketing platform on telephony, data and related
  applications.
• Administrator of SRAPS Web User Interface.
• Working closely with Key Account Managers teams to identify new potential customers and strengthen existing partnerships.

Part of the consulting team, infrastructures designing for Electronic Security and Networking solutions. Responsible for the technical and commercial proposals for: CCTV, Networking, Access Control, Intrusion and Structured Cabling systems. Direct negotiation with suppliers and subcontracts. Constant support to sales team helping them to succeed. Main closed deals:

• La Serena Hospital: Structured cabling, CCTV, Access Control and Intrusion Detection System. March 2018.
• Google Datacenter: CCTV and Access Control. July 2017.
• Felix Bulnes Hospital: Structured cabling (with GPON for backbone), CCTV, Access Control and Intrusion Detection System. January 2017.

Responsible for achieving quarterly and annual goals managing a territory of top accounts and strategically important customers.

Search, contact and engage new customers prospects in different verticals, specifically in networking projects with all the Cisco portfolio complemented with NSP’s engineering services.

Propose demand generation programs and coordinate marketing campaigns in order to strengthen company-to-client relationships.

Working closely with Cisco and their distribution partners, negotiating best conditions for customers, willing to maintain excellent level of customer satisfaction.

Consultative selling for public and private organizations (mainly government, banks and financial institutions). Develop account plans identifying new business opportunities, empowered by the company's strategic alliances with Cisco for networking and Microsoft for Unified Communications.

Participation in sales training seminar "Transelling", program focused on improving sales performance by developing strategic plans with customers.

Design, study and evaluation of technical proposals calculating client quotations for Networking, Digital Media and Digital Signage.

Preparing technical product presentations to corporate customers.

Searching for new business opportunities and ensuring that existing opportunities work successfully.

Strengthening relationships with global customers and strategic partners.