Nathan Sipes
Newark
Summary
Customer service professional with proven reliability and strong communication skills. Experienced in teamwork, staff training, stocking, and cash handling. Committed to enhancing customer service experiences and supporting daily operations effectively.
Overview
8
8
years of professional experience
Work History
Certified Trainer
Raising Cane's Restaurants
Newark
02.2025 - Current
- Conducted training sessions on customer service standards and restaurant operations, enhancing team knowledge and performance.
- Supported team members in daily operations by providing real-time guidance and mentorship.
- Coordinated with team members to ensure timely food preparation and service, contributing to customer satisfaction.
- Managed inventory by restocking shelves and organizing product regularly.
- Operated cash register or POS system to receive payment by cash and credit card.
- Followed food safety protocols for storage, handling, and sanitation practices.
- Operated kitchen equipment safely, including grills, fryers, and ovens.
Cashier
Chick-fil-A
Kissimmee
01.2024 - 09.2024
- Processed customer transactions efficiently and accurately during peak hours.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered exceptional customer service by resolving issues to enhance customer satisfaction.
- Managed inventory by restocking supplies during shifts.
- Greeted customers and answered any questions they had about the store's menu items.
- Promoted menu items and special promotions daily to drive customer interest and sales.
- Maintained cleanliness and organization of the front counter and dining area.
- Upheld high standards of productivity and quality in operations.
Delivery Driver
Little Italy Pizza Shop
Townsend
01.2018 - 01.2024
- Managed cash transactions and issued accurate change to customers.
- Delivered orders promptly across designated routes, ensuring customer satisfaction.
- Verified item accuracy in orders prior to delivery.
- Adhered to traffic laws while operating delivery vehicle.
- Prepared dishes in a fast-paced environment, collaborating with teammates to uphold quality standards.
- Wrapped, dated, and labeled food items for safety and freshness storage.
Education
Bachelor of Science - Accounting
Goldey-Beacom College
Wilmington, DE05-2028
Skills
- Staff training
- Customer service
- Problem resolution
- Financial analysis
- Budgeting
- Microsoft Excel
- Team collaboration
- Inventory management
Timeline
Certified Trainer
Raising Cane's Restaurants
02.2025 - Current
Cashier
Chick-fil-A
01.2024 - 09.2024
Delivery Driver
Little Italy Pizza Shop
01.2018 - 01.2024
Bachelor of Science - Accounting
Goldey-Beacom College