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IT Support Specialist

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Associate Principal Engineer

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Proven experience providing network and help desk support in a busy and unsupervised environment for internal and external departments. An unwavering commitment to customer service, with the ability to build productive relationships and resolve complex issues. Strategic relationship and partnership building skills-listen attentively, solve problems creatively by diagnosing and troubleshooting the issue

| Technical Support
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Dynamic IT Support Specialist with a proven track record at Vonage, enhancing customer satisfaction through expert resolution of complex technical issues. Skilled in network configuration and delivering exceptional user support, I excel in fast-paced environments, achieving significant improvements in customer service metrics. My collaborative approach and technical proficiency drive seamless customer experiences and operational excellence.

 IT Support Specialist with 5 years of hands-on experience providing exceptional technical support and troubleshooting for diverse IT environments. Skilled in diagnosing and resolving hardware, software with a proven ability to enhance system performance and ensure user satisfaction. Adept at managing Active Directory, performing system installations and maintenance, and utilizing remote support tools to deliver timely and efficient assistance. Experienced in working on ERP system like MS Dynamics 365 F&O. Strong communicator with a knack for customer service, capable of conducting user training and implementing effective solutions to support organizational goals. Committed to staying current with emerging technologies and industry best practices to deliver top-notch IT support. 

Navid Sayyahian

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IT Support Specialist

Network Technician

Education

Master of Data Analytics -

Master of Information and Technology - undefined

Bachelor of nformation and Technology - undefined

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Master of Data Analytics -

Network Technician

Master of Information and Technology - undefined

Bachelor of nformation and Technology - undefined

IT Support Specialist

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