Certified SAFe® 5 Program Consultant
Nayan Joshi
Strategic Product Leader | Automation & AI Specialist for Banking, Insurance, and Financial Services
Munich,BY
Summary
Visionary and results-oriented product executive with over 13 years of experience in Banking, Insurance, and Financial Services. Specializes in driving automation and AI-led transformations to achieve operational excellence, cost efficiency, and business innovation. A proven leader in offshoring strategies, decommissioning legacy systems, and leading enterprise-wide change management initiatives.
Highly skilled in strategic planning, executive engagement, and process optimization to enhance business performance. Adept at translating complex business needs into actionable solutions, improving product design, and delivering impactful implementations.
Recognized for expertise in agile methodologies, product lifecycle management, and stakeholder collaboration. Strong track record of aligning teams with organizational goals, adapting to dynamic business environments, and delivering measurable results. Known for clear communication, relationship-building, and a hands-on approach to problem-solving and organizational transformation.
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Professional with strong background in managing product lifecycles and driving project success. Skilled in agile methodologies, stakeholder management, and roadmap development. Focused on team collaboration, adapting to changing needs, and delivering tangible results. Known for clear communication, strategic planning, and problem-solving abilities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Lead Global Product Owner
Allianz Commercial
11.2022 - Current
- Delivered $25M+ in cost savings by leading automation and AI-driven initiatives
- Spearheaded the Gearshift Program, transitioning 1300 employees while achieving significant productivity benefits through offshoring and automation
- Decommissioned a legacy claims system, boosting process efficiency by 40%
- Defined a strategic 3-year roadmap for automation, increasing operational efficiency by 30% and reducing manual errors by 40%, saving the cost of 50 FTEs
- Led executive collaborations on digital transformation projects, ensuring alignment with organizational goals
- Supported the ERG program at the group headquarters level, recognized by the COO for boosting employee engagement and retention
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
Certified RTE (Chief Scrum Master) & Agile Coach
Allianz Global Corporate & Specialty
07.2020 - 11.2022
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements during sprint planning sessions.
- Ensured projects aligned with strategic goals by facilitating collaboration between Scrum team and senior management.
- Led design team to achieve seamless project execution, ensuring all deadlines and milestones were met.
- Mentored junior architects, fostering a collaborative work environment that encouraged professional development and growth.
Managing IT Professional
Allianz Technology SE
04.2017 - 03.2020
- Led Pega upgrades, toxic system decommissioning, ABS AI for Claims, and data migration
- Offshored key account management processes, enhancing efficiency and reducing costs
- Collaborated with vendors managing contracts worth $8M
- Delivered overall Health Indurance project for Allianz Germany with dependency of 1200 Agents
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Senior Technical Manager
MSG Systems
06.2016 - 03.2017
- Managed HR requirements, project delivery, and sales. Recruited 97 persons and deployed into different companies in a quarter with new initiatives led in the company
- Coordinated cross-functional technical teams for successful project execution in W&W, Allianz, Munich Reinsurance
- Championed a culture of innovation within the organization by encouraging new ideas and facilitating knowledge-sharing events.
- Improved overall system performance by identifying bottlenecks in existing infrastructure and recommending appropriate upgrades.
Senior Account Executive & Senior System Architect
Capgemini
01.2014 - 03.2016
- Senior Architect for Pega Business Process Management tool in HSBC & Tokio Marine HCC.
- Secured 3 new accounts to increase company revenue and drive market share.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Account management, incident management, and team setup
- Recognized for leading offshoring projects with measurable efficiency gains
IT Project Lead Sr. Software Engineer
Mindtree Ltd
11.2011 - 12.2013
- Developed client-focused solutions, delivered demos, and handled complex programming tasks
- Evaluated emerging trends in technology to identify potential applications that could benefit ongoing or future projects.
- Established strong relationships with external partners and vendors to facilitate smooth coordination of resources during multi-phase projects.
- Coordinated with senior leadership to ensure alignment between IT project goals and overall strategic objectives of the organization.
- Increased customer satisfaction rates with timely delivery of reliable IT solutions tailored to meet specific business requirements.
Education
Bachelor of Science - Computer Science and Engineering
RGPV University
Indore 04.2007 - 01.2011
Skills
ABS AI
Accomplishments
- Achieved $25M+ in cost savings through automation, offshoring, and decommissioning initiatives.
- Delivered productivity improvements equivalent to 50 FTE cost savings.
- Successfully transitioned 1300 employees as part of enterprise-wide transformation.
- Boosted claims processing speed by 50% through AI implementation.
- Improved operational efficiency by 30% through strategic process automation.
Awards Recognitions
- Recognized by the COO: For leading a global ERG initiative that boosted employee engagement and retention.
- Ambassador of Excellence (Capgemini): Awarded by Rajesh Patil, India DTS Practice Head, for global growth and key deliverables with HSBC client.
- The Good Samaritan (Forbes): Recognized by Abraham Moses, Head of Mindtree Foundation, for extensive social work, including education for underprivileged children and training rural teachers.
- Pat on the Back (Mindtree): For taking ownership of key deliverables in AIG GES project and going beyond the call of duty to deliver results.
- Shining Star Award (Mindtree): For delivering the first fully functional module in the AIG-GES project ahead of schedule and with zero defects.
Certifications Training
- Scrum Master
- SAFe Agile
- PRINCE2
- PMP
- ITIL
Software
Certified Pega Lead System Architect Part 1
Oracle Certified Professional
Certified SAFe® 5 Release Train Engineer
Certified SAFe® 5 Agilist
PRINCE2 Agile Foundation
COBIT 5: A Business Framework for the Governance and Management of Enterprise IT
ITIL- Certified IT Service Management
Certified Pega Business Architect
Oracle Certified Assosiate
IBM Certified Associate Developer - Rational Application Developer for WebSphere Software V60
Oracle Certified Java Programmer
IBM DB2 Certified
Certification
Certified SAFe® 5 Program Consultant
Interests
Reading
Traveling
Timeline
Lead Global Product Owner
Allianz Commercial
11.2022 - Current
Certified SAFe® 5 Program Consultant
01-2022
Certified SAFe® 5 Product Manager/Product Owner
01-2022
Certified Pega Lead System Architect Part 1
11-2021
Certified SAFe® Product Owner / Product Manager
02-2021
Certified RTE (Chief Scrum Master) & Agile Coach
Allianz Global Corporate & Specialty
07.2020 - 11.2022
Managing IT Professional
Allianz Technology SE
04.2017 - 03.2020
Senior Technical Manager
MSG Systems
06.2016 - 03.2017
Senior Account Executive & Senior System Architect
Capgemini
01.2014 - 03.2016
IT Project Lead Sr. Software Engineer
Mindtree Ltd
11.2011 - 12.2013
Bachelor of Science - Computer Science and Engineering
RGPV University
04.2007 - 01.2011
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