Neal Pusina
Bonn
Summary
Loyal, disciplined and strongly committed professional with solid background in case management and administrative support in the academic environment. Known for excellent problem-solving, conflict resolution, and analytical skills. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, organized and detail-oriented, ensuring efficient operations and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Case Officer
The Standing Conference of the Ministers of Education and Cultural Affairs (KMK)
10.2020 - Current
- Preparation of detailed equivalence reports for following countries: Australia, Bosnia and Herzegovina, Canada, Czech Republic, New Zeeland, North Macedonia, Montenegro, Serbia
- Research, analysis and preparation of the information necessary for the evaluation on foreign training structures
- Assessment of the German reference qualification for a foreign professional qualification in the healthcare sector and preparation of the statement of comparability
- Processing of requests for document authenticity verification
- Preparation of relevant country documentation
- Expansion and maintenance of the anabin database on foreign professional qualifications and training institutions
- Research on foreign vocational training systems in the nursing field as part of the German Federal Government's Concerted Action on Nursing project (Konzertierte Aktion Pflege) for following countries: Albania, Bosnia and Herzegovina, Bhutan, Kenya, Kosovo, Montenegro, Nepal, North Macedonia, Serbia Thailand
Administrative Manager
SRE Investment Ltd
02.2018 - 09.2020
- Appointment coordination and scheduling, including preparation and follow-up
- Implementation of procurement and tenders
- Human resources
- Budget planning and management
- Consulting, planning, and executing events
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Handling correspondence and office organization
- Booking flights, hotels, and rental cars
- Minutes-taking
- Assisted in the development of strategic plans to achieve company objectives
- Provided administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations
Managing Supervisory Board and Shareholder Meeting
Magros Joint-stock Company
02.2014 - 09.2020
- Self-motivated, with a strong sense of personal responsibility
- Worked flexible hours across night, weekend, and holiday shifts
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
Managing Supervisory and Shareholder Meetings
Grand Hotel Bristol GmbH
12.2013 - 09.2020
- Self-motivated, with a strong sense of personal responsibility
- Worked flexible hours across night, weekend, and holiday shifts
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
Assistant to the General Manager
Novotel Sarajevo Bristol
12.2013 - 02.2018
- Scheduling and organizing appointments for the management team
- General organizational and secretarial tasks
- Accompanying the management team to appointments as needed
- Handling correspondence (bilingual) and office organization
- Supporting VIP guests
- Preparation and follow-up of meetings
- Oral and written translations
- Organization of appointments and travel
- Enhanced internal communication by acting as a liaison between the General Manager and other departments within the organization
International Relations Officer
University of Sarajevo
07.2007 - 12.2013
- Maintaining contacts with national and international partner universities, foreign organizations, and embassies
- Organization of national and international conferences, seminars, and workshops
- Participation in and management of several Tempus projects Management of FP7 projects (EU Framework 7 Programme)
- Participation in the EURAXESS initiative in Bosnia and Herzegovina
- Scheduling and organizing appointments for the Rector and Vice-Rectors
- Organization of meetings and supervision of international lecturers
- Enhanced diplomatic relations by organizing and participating in high-level bilateral meetings and international conferences
- Promoted cultural exchange programs, fostering positive relationships between nations and their citizens
Education
Master of Arts - German Language And Literature
University of Sarajevo, Faculty of Philosophy
Sarajevo, Bosnia And Herzegovina03.2006
High School Graduation -
Prva Bosnjacka Gimnazija - Grammar School
Sarajevo, Bosnia And Herzegovina05.1999
GCSE -
Nicolaus Cusanus Gymnasium - Grammar School
Bonn, Germany07.1997
Skills
- Advanced MS Office proficiency
Languages
Mother tongue: Bosnian
German
Bilingual or Proficient (C2)
Croatian/Serbian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Italian
Intermediate (B1)
Timeline
Case Officer
The Standing Conference of the Ministers of Education and Cultural Affairs (KMK)
10.2020 - Current
Administrative Manager
SRE Investment Ltd
02.2018 - 09.2020
Managing Supervisory Board and Shareholder Meeting
Magros Joint-stock Company
02.2014 - 09.2020
Managing Supervisory and Shareholder Meetings
Grand Hotel Bristol GmbH
12.2013 - 09.2020
Assistant to the General Manager
Novotel Sarajevo Bristol
12.2013 - 02.2018
International Relations Officer
University of Sarajevo
07.2007 - 12.2013
Master of Arts - German Language And Literature
University of Sarajevo, Faculty of Philosophy
High School Graduation -
Prva Bosnjacka Gimnazija - Grammar School
GCSE -
Nicolaus Cusanus Gymnasium - Grammar School
Hobbies
- Travelling
- Interior Design
- Tai Chi
- Dancing
- Psychology
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