Microsoft Word
Nefeli Rokkou
Software Developer Student
Thessaloniki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Restaurant Expeditor
Kafenes Me..Raki
Kaliopi, Limnos
06.2022 - 08.2023
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
E-commerce Store Manager
Negio
Chalkidiki
06.2021 - 08.2021
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
- Analyzing customer data to identify trends and make informed decisions about product offerings and promotions.
Clothes Seller
Negio
Chalikidiki
06.2020 - 08.2020
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Clothes Seller
Caleo
Chalkidiki
06.2020 - 08.2020
- Created stunning displays to capture customer attention. and increase sales.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Bartender
Barock
Karlovasi, Samos
09.2018 - 04.2019
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Barista
Kanonierides
Thessaloniki
01.2018 - 08.2018
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
“Dimitris Horn” Artistic High School
Menemeni, Thessaloniki, Greece 09.2015 - 06.2018
Certification of Completion - Computer Science
42 Heilbronn, Coding School
Heilbronn, Germany 04.2022 - Current
Bachelor of Science - Statistics
University of Aegean
Samos, Greece 09.2018 - Current
Skills
Good Telephone Etiquette
Software
Microsoft Excel
Microsoft PowerPoint
Content Management Systems
Timeline
Restaurant Expeditor
Kafenes Me..Raki
06.2022 - 08.2023
Certification of Completion - Computer Science
42 Heilbronn, Coding School
04.2022 - Current
E-commerce Store Manager
Negio
06.2021 - 08.2021
Clothes Seller
Negio
06.2020 - 08.2020
Clothes Seller
Caleo
06.2020 - 08.2020
Bartender
Barock
09.2018 - 04.2019
Bachelor of Science - Statistics
University of Aegean
09.2018 - Current
Barista
Kanonierides
01.2018 - 08.2018
High School Diploma -
“Dimitris Horn” Artistic High School
09.2015 - 06.2018
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