Ne'Kerra J McNair

Medical Assistant

Bayhealth Medical Center

01.2020 - Current

Set up exam/procedure rooms, including instruments for minor procedures. Clean and sterilize instruments, equipment and clinical areas following defined procedures and protocols.
Assist the physician with simple patient procedures. Act as chaperone for all female patients. Maintain patient record, treat as a legal document requiring proper documentation and strict confidentiality.
Manages/maintains Joint Commission and CLIA requirements for in office logs.
Maintain inventories and orders medical supplies and materials.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Medical Assistant/Receptionist

Urology associates of Dover

08.2015 - Current

Assist with answering phones, check in and check out patients, scheduling test such as CT scans, MRI's, and ultrasound. I also bring back Patients for Doctor. Place Foley's and Urinary Catheter in Patients, order and send medications for patients, bladder scan, urinalysis, and send out cultures and urine specimens.

Home Health Aid

Americare Home Solution

10.2016 - 08.2017

Light house duty, administered medication to patient when needed. Bathed, fed, and assisted patients with personal care and assisted with physical therapy exercises. Maintained home records for patients.

Medical Receptionist/Referral specialist/Medical Biller

Southern Delaware Medical Group

01.2009 - 01.2015

Prioritize patient daily care according to acuity and scheduled patient procedures.
Perform all aspect of customer service, including answering phones.
Post payment transactions, maintain physical files of bills and receipts, collections, charges, and payment arrangements.
Referrals.
EMR/Ntier Prize.
PQRI-ESCRIBE.

Summary

Overview

Work History

Medical Assistant

Medical Assistant/Receptionist

Home Health Aid

Medical Receptionist/Referral specialist/Medical Biller

Education

Medical Assistant / Diploma -

Certified Paralegal - undefined

Medical Biller / Diploma - undefined

Skills

Certification

Timeline

Medical Assistant

Home Health Aid

Medical Assistant/Receptionist

Medical Receptionist/Referral specialist/Medical Biller

Certified Paralegal - undefined

Medical Biller / Diploma - undefined

Medical Assistant / Diploma -

Similar Profiles

Michele ReddenMichele Redden

Natasha WalkerNatasha Walker

Jessica HayJessica Hay

LA'DEREKA MCNEILLA'DEREKA MCNEIL

Ashley HernandezAshley Hernandez