Nevaeh Hanshaw
Smyrna
Summary
Detail-oriented crew member with experience in fast-paced dining environments. Known for excellent time management and problem-solving abilities. Ready to contribute to team success by ensuring customer satisfaction and operational efficiency.
I'm not fluent in Spanish speaking, but I understand it pretty well.
I own two cats, and I love helping animals. I've pet-sat multiple times for dogs and cats.
My goal is to go to college, gain some experience, hopefully become a vet tech, and work with animals.
Overview
5
5
years of professional experience
Work History
Waitress
bella villa
Smyrna
08.2025 - Current
- I welcome guests in, asking if they are dining in or if it's takeout.
- I'll ring the customers' orders up on the register.
- If they dine in, I get their drink to start and give them a couple of minutes.
- I sweep, mop, wipe every surface down, and throw all pizza and food out. Closing is always nice, simple, and clean with me.
- I take orders on the phone for pickup, catering, and dining reservations.
Crew Member
Tropical Smoothie Cafe
Wilmington
10.2021 - 03.2022
- Prepared smoothies and food items according to company recipes and standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- I would take closing shifts, throw all out, sweep, mop, wipe all surfaces clean, and lock up.
- I would count the register money for customers, ring up their orders, making everything correct and welcoming.
- Making sure everyone had their correct orders.
- I took calls for pickup and catering orders.
- I would make sure we weren't short on anything; I would fill them, and restock anything low.
- Assisted customers with menu selections and provided excellent service.
- Prepared and served food and beverages, helping customers.
- Answered customer questions and took orders while giving them the best service I can.
crew worker
dominican cafe
Wilmington
06.2021 - 10.2021
- I would take closing shifts, throw all food out, sweep, mop, wipe all surfaces clean, and lock up.
- I would count the register money at the end of the night. I would also ring people's orders up and made sure everyone had their correct orders.
- I took calls for pickup and catering orders.
- I would make sure that if we were short on anything, I would fill them and restock anything low.
- Assisted customers with menu selections and provided excellent service.
- Prepared and served food and beverages, helping customers.
- Answered customer questions and took orders.
- Handled cash transactions accurately at the register.
- Engaged with customers to promote specials and new menu items.
- Provided excellent customer service by greeting customers upon arrival, addressing questions or concerns in a timely manner.
Education
High School Diploma -
Ai Dupont Highschool
50 Hillside Rd. Wilmington 06-2025
Skills
- Customer service
- Cash handling
- Food safety
- Order management
- Team collaboration
- Time management
- Problem resolution
- Reliability and punctuality
Timeline
Waitress
bella villa
08.2025 - Current
Crew Member
Tropical Smoothie Cafe
10.2021 - 03.2022
crew worker
dominican cafe
06.2021 - 10.2021
High School Diploma -
Ai Dupont Highschool