Nevaeh Johnson-Rogers
New Castle
Summary
Developed strong customer service skills and ability to work efficiently in fast-paced, team-oriented environment. Gained valuable experience in managing transactions and maintaining cleanliness standards. Looking to transition into new field, leveraging skills in communication and efficiency to excel in different professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Scooper
Bruster's Real Ice Cream
04.2023 - 09.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Sales Associate
NBN
06.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shop From Home Associate
Giant Food
07.2022 - 03.2023
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Shopped, Packaged and Delivered orders to customers
Education
High School Diploma -
Saint Mark's High School
Wilmington, DE06-2024
Skills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Memory retention
- Food handling safety
- Cash handling proficiency
- Customer engagement
- Cleaning and organization
- Patience and empathy
Certification
CPR Certification
Languages
English
Full Professional
Timeline
Sales Associate
NBN
06.2024 - 08.2024
Ice Cream Scooper
Bruster's Real Ice Cream
04.2023 - 09.2024
Shop From Home Associate
Giant Food
07.2022 - 03.2023
High School Diploma -
Saint Mark's High School
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