Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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Nevin Mohammad

Dubai,UAE

Summary

Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Senior FC Network Loss Program Manager - AMET

Amazon
Dubai, UAE
10.2023 - Current
  • Developed and Managed Fulfillment Center Network Losses Program for AMET region (UAE, KSA, EGY, TRY, ZA) during 2024 which contributed to a total savings of 40% year on year. This was achieved by launch of 17 projects in 2024.
  • Launched and managed the MENA region FC readiness for tamper proof leveraging machine learning model (ML based) in collaboration with Learning & Development, Packaging, FC Operations, Procurement, Continuous Improvement, Cost of Business Waste Team, IT, Safety and Finance.
  • Took a stretch role of supporting with Rest of the World integration to Network Loss including Brazil, Mexico, Australia, Japan, and Singapore. This included bench-marking best practices, programmatic solutions, tech interventions, input metrics between geographies while enhancing internal information flow.
  • Revamped the Customer Return Problem Solve Standard Operating Procedure (SOP) to tackle the process gaps which had an improvement of 35% on FC shrinkage losses.
  • Nominated to be part of We-lead Program where a stretch project was taken requiring a high collaboration with Last Mile team (out of role's scope) by managing the launch of RESET across MENA region. Pilot results shows a positive net with a planned launch date in Oct'25.
  • Scaled and led a team with additional three program managers to manage a portfolio of 28 projects for 2025, driving cost reduction/avoidance initiatives that resulted in 11% savings across operations year to date (Jun'25) with an expected savings of 25% year on year by end of 2025.
  • Led strategic planning for the three-year planning cycle, outlining team expansion roadmap while identifying potential projects (tech/non-tech) and projected savings targets on an annual basis to support business growth.

Area Manager

Amazon
Dubai, UAE
03.2021 - 10.2023
  • Demonstrated resilient leadership in Customer Returns and Inbound Operations during challenging periods including COVID-19 pandemic and peak seasons, ensuring continuous operational excellence.
  • Managed a complex team structure of 50-75 associates and two team leads, driving improvements across key performance indicators including productivity, quality metrics, and safety standards.
  • Initiated projects targeting concession DPMO reduction such as auto-bagging machine launch and grippers launch while collaborating with Packaging, Outbound Operations, Procurement, Subject Matter Experts, resulting in a yearly saving of 10% year on year.
  • Initiated projects towards increasing speed of customer refunds by 50% through dwell management mechanisms.
  • Bench-marked and standardized customer returns processes with India, resulting in an increased associate productivity of 25%.
  • Resolved conflicts promptly to promote positive environments for internal and external customers.

Supply Chain Analyst

Quiqup
Dubai, UAE
01.2021 - 03.2021
  • Monitor demand and supply related KPIs to track performance levels.
  • Analyze and optimize demand and service levels for each client based on historical data.
  • Strategize operation plans to meet clients operational needs and investigate problems to find the root cause.

Supply Chain & Logistics Inter

Aramex
Dubai, UAE
06.2020 - 07.2020
  • Created a value stream map to identify the bottleneck in the inbound and outbound processes while enabled better visibility to build a path to green for the identified bottleneck.
  • Revamped a proposal for a client and tailored it to the client’s logistical needs.
  • Developed comprehensive knowledge of end-to-end supply chain operations and documented detailed process flows covering both Inbound and Outbound core operations.
  • Proposed an automated workflow for Aramex leveraging research insights from Amazon's Automated Storage and Retrieval System of robotics implementation, to enhance warehouse efficiency and modernize existing operations.


Education

Bachelor of Science - Industrial Engineering

American University of Sharjah

Skills

  • Strategic planning and execution
  • Stakeholder management
  • Cross-functional team leadership
  • Change management
  • Decision-making
  • Risk management
  • Roadmap development
  • Resource allocation
  • Data analysis and reporting
  • Process optimization
  • Conflict resolution
  • Written and verbal communication
  • Cost-benefit analysis
  • Problem-solving
  • Adaptability
  • Scope management
  • Performance tracking
  • Excel proficiency
  • Critical thinking

Languages

Arabic
English

Certification

  • Six Sigma Green Belt Renewed (2024+)
  • Six Sigma Green Belt (2020-2023)
  • SAP Dual Study Program (2020)

Timeline

Senior FC Network Loss Program Manager - AMET

Amazon
10.2023 - Current

Area Manager

Amazon
03.2021 - 10.2023

Supply Chain Analyst

Quiqup
01.2021 - 03.2021

Supply Chain & Logistics Inter

Aramex
06.2020 - 07.2020

Bachelor of Science - Industrial Engineering

American University of Sharjah

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