NGU FINWEI SOLANGE

As a Salesforce student at the DCI, i had to work on projects in groups. I am a great team player and i am time conscious.

Major training on job applications, writing official letters and reports and lot more

• Prioritized and allocated valuable resources to meet business targets.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Consulted with customers to assess needs and propose optimal solutions.

• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Scheduled office meetings and client appointments for staff teams.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Established administrative work procedures to track staff's daily tasks.

• Onboarded new employees with training and new hire documentation.
• Maximized performance by monitoring daily activities and mentoring team members.
• Sale of flight tickets.

• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• General sale of flight tickets.
• Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.

• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.