Nicholas Moses

• Analyzed and interpreted schematics and drawings for all types of equipment.
• Inspected, tested and calibrated medical equipment before installing.
• Installed, calibrated and monitored hospital devices.
• Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
• Maintained safe work environment and adhered to privacy regulations.
• Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
• Researched catalogs and parts lists to locate components for repairs.
• Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
• Installed Xray equipment and performed monthly calibration.
• Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
• Diagnosed cause of problems and completed repairs.
• Responded to customer requests for service and repairs within 24 hours.
• Developed presentations and provided on-site demonstrations of latest biomedical devices, technologies and procedures.
• Coordinated allocation of nursing service equipment and supplies within facility and established guidelines for efficient, economical use.
• Documented information regarding installations, repairs and inventory checks.
• Soldered loose connections in equipment to reduce safety hazards and improve performance.
• Performed preventive maintenance for medical equipment.
• Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
• Demonstrated correct operation, care and calibration to on-site medical personnel.
• Assisted customers with budget planning and recommendations on cost-effective replacement alternatives for outdated, issue-prone equipment.
• Coordinated on site services and repairs with clinic weekly
• Managed an battalion worth of medical equipment (600- 800 medical devices) as an one man shop

Briefed higher leadership on maintenance status and recommendations on newer model equipment

• Analyzed and evaluated training effectiveness and program outcomes.
• Trained and mentored 20 new personnel hired to fulfill various roles.
• Trained and mentored 20 new personnel hired to fulfill various roles.
• Provided coaching and mentoring to employees.
• Developed and implemented successful onboarding program.
• Established and maintained quality control standards.
• Maintained up-to-date knowledge of product and service changes.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered prompt service to prioritize customer needs.

• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Learned other teammates' work tasks to train as backup.
• Learned other teammates' work tasks to train as backup
• Created appealing food arrangements for party trays and specialized orders
• Made food according to standard recipes with requested changes for customer satisfaction
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
• Offered product samples to customers, generating additional sales through taste-testing
• Listened carefully to customer instructions and prepared orders according to those preferences