Nick Bell
Frankfurt Am Main,HE
Summary
Dynamic professional with a proven track record at Westpac Bank, adept at driving revenue growth and managing client relationships. Expert in Salesforce and consultative selling, consistently exceeding acquisition targets. Bilingual in English and German, skilled in pipeline generation and objection handling, delivering tailored solutions to enhance client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Waxys GmbH
2023 - Current
- Deliver customer engagement and upselling in a fast-paced environment.
- Support operational processes while ensuring client satisfaction and repeat business.
- Helped drive use of new tech systems.
Business Banking Relationship Manager
Westpac Bank
2018 - 2021
- Proactively generated and qualified SME leads, managing a portfolio of 150+ business clients.
- Utilized Salesforce to track pipeline, follow up prospects, and manage client interactions.
- Consistently achieved acquisition targets by closing tailored lending and product solutions.
- Supported business development by analyzing client opportunities and advising relationship managers.
- Helped generate $36M+ in annual revenue through proactive portfolio reviews and lead identification.
Mobile Banking Manager
RACQ
2016 - 2017
- Proactively generated and qualified SME leads, managing a portfolio of 150+ business clients.
- Utilized Salesforce to track pipeline, follow up prospects, and manage client interactions.
- Consistently achieved acquisition targets by closing tailored lending and product solutions.
- Supported business development by analyzing client opportunities and advising relationship managers.
- Helped generate $36M+ in annual revenue through proactive portfolio reviews and lead identification.
Sales Manager
EKomi
2015 - 2016
- Drove outbound prospecting and lead qualification for the UK sales team while based in Berlin, building relationships with English-speaking business clients across multiple industries.
- Managed a full outbound sales cycle via phone and email, using consultative selling skills to overcome objections and consistently exceed call and conversion targets.
- Built and maintained a robust pipeline in CRM, including minimum 10 new yearly subscriptions per week.
Skills
- Volkshochschule Frankfurt – B1 German
- Griffith University, Brisbane – Bachelor of Communication
- Brisbane North Institute of TAFE – Certificate III, Financial Services
Skills
- Salesforce & CRM expert and leader
- Forecasting & Documentation
- Keen interest in AI Energy based solutions
- Knowledge of UK Market
- Interpersonal skills
- Outbound Prospecting & Cold Calling
- Pipeline Generation
- Consultative Selling
- Objection Handling
- Relationship Manager
- Client Relationship Building (B2B, SME, B2C)
- Revenue Growth & Deal Closing
- Native English German (B1)
Timeline
Customer Service Representative
Waxys GmbH
2023 - Current
Business Banking Relationship Manager
Westpac Bank
2018 - 2021
Mobile Banking Manager
RACQ
2016 - 2017
Sales Manager
EKomi
2015 - 2016