Niclas Beckmann
Summary
Accomplished entrepreneur with over 4 years of successful leadership experience, known for strong communication and support skills. Established a remarkable history of proficiently overseeing and cultivating business growth, while prioritizing unparalleled customer satisfaction. Driven by a lifelong dream to move to the USA, I am eager to contribute my entrepreneurial expertise to a dynamic team, and turn childhood aspirations into reality.
Overview
4
4
years of professional experience
Work History
Entrepreneur
Beckmann Sicht & Sonnenschutz GbR
06.2019 - Current
- Effectively managing financial, operational, and human resources resulted in a 20% increase in revenue over the course of a single year.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Monitored key business risks and established risk management procedures.
- Represented organization at industry conferences and events.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Achieved remarkable 40% reduction in material losses through meticulous process improvement initiatives and diligent inventory management, contributing to enhanced cost-efficiency and sustainability within the organization.
- Drove the company's transformation through innovative strategies and advanced technologies, leading to an impressive time-saving of around 30% per order.
- Connected with customers to address questions and resolve issues through phone and email.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Achieved a customer satisfaction rate of 95% by skillfully prioritizing emergency issues and implementing workarounds that led to a 30% reduction in problem resolution time, delivering exceptional customer service.
Education
Associate Degree in Office Management -
Ludwig-Erhard Berufskolleg
Paderborn. Germany 06.2022
High School Diploma -
Ludwig-Erhard Berufskolleg
Paderborn, Germany06.2019
Skills
- Budgeting and Cost Control
- Revenue Growth
- Sales and Marketing
- Startup Experience
- Strategic Planning
- Communicative
- Interpersonal Skills
- Friendly and Patient
- Creative Issue Resolution
- Strong Customer Support Skills
- Team Management
- Extensive knowledge in construction materials, including properties, applications, and industry trends
HOBBIES
I am passionate about two energizing hobbies that keep me active and enthusiastic. At the gym, I continuously challenge myself physically and mentally, striving for self-improvement while exchanging ideas with fellow fitness enthusiasts. Additionally, I find immense joy in playing American football for leisure, showcasing teamwork and strategic thinking. Both hobbies exemplify my commitment to a balanced and active lifestyle, adding vibrancy to my personal and professional life.
Languages
German
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Entrepreneur
Beckmann Sicht & Sonnenschutz GbR
06.2019 - Current
Associate Degree in Office Management -
Ludwig-Erhard Berufskolleg
High School Diploma -
Ludwig-Erhard Berufskolleg
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