Nicolas Helms
New Castle,DE
Summary
Detailed candidate well-versed in assembling and picking and packing customer orders. Quick learner comfortable working independently or in team setting. Smart communicator with strong can-do, positive approach to tackling tasks and overcoming challenges.
Experienced with processing and optimizing workflow efficiency. Utilizes strong organizational skills and attention to detail to maintain compliance and accuracy. Knowledge of data management techniques and quality assurance protocols.
Overview
10
10
years of professional experience
Work History
Processor
Collectors
New Castle, DE
10.2024 - 06.2026
- Processed incoming orders efficiently, ensuring timely fulfillment and accuracy.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Utilized order management systems to track shipments and update order status.
- Reviewed customer orders for discrepancies, resolving issues promptly to enhance satisfaction.
- Collaborated with cross-functional teams to streamline order processing workflows.
- Trained new staff on operational procedures and software usage for improved efficiency.
- Implemented process improvements that reduced order processing time significantly.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Reduced processing errors, conducting thorough checks of order details against inventory levels.
Waste Collector
Trash Tech
New Castle, DE
01.2018 - 07.2024
- Collected and gathered garbage from buildings, businesses and other facilities 5 days per week.
- Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
- Inspected trucks prior to beginning routes to verify safe operating conditions.
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
Retail Stock Associate
Burlington
Newark, DE
11.2016 - 01.2018
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Unloaded deliveries from trucks in prompt fashion.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained store assets with effective loss prevention strategies.
Education
GED -
Keystone Job Corp
Pennsylvania, PA06-2012
Skills
- Defective Equipment Identification
- Hoist and Crane Operations
- Residential Trash Pickup
- Post-Trip Inspections
- Critical Thinking
- Stockroom Maintenance
- Physical Labor
- Shipping and Receiving
Timeline
Processor
Collectors
10.2024 - 06.2026
Waste Collector
Trash Tech
01.2018 - 07.2024
Retail Stock Associate
Burlington
11.2016 - 01.2018
GED -
Keystone Job Corp