Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Niklas Alka

Niklas Alka

Pinneberg

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels.

Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.

Overview

24
24
years of professional experience
18
18
years of post-secondary education
1
1
Language

Work History

Professional Area Manager, Education Manager

Philips GmbH
05.2018 - Current
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Dedicated to expanding client bases by building lasting relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Built relationships with customers and community to establish long-term business growth.

Account Manager

epitech GmbH
7 2013 - 04.2018
  • Establishing the entire Sales Areas North and East,
  • Counseling patients, therapists, doctors (neurologists and general practitioners) and affiliated in alternative and augmentative communication and epilepsy monitoring
  • Supporting clients in negotiation with insurances
  • Permanent acquisition of new costumers, Installation of medical appliances and ongoing support
  • Development and enhancements of our products and portfolio
  • Supporting scientific studies to evaluate our products, Lectures in clinics, practices and vocational schools

Head of Speech and Language Therapy Department

Viapallia Holding
02.2011 - 06.2013
  • Therapy and diagnostics of neurological patients, Responsibility for up to three employees, instructing nurses and therapists in handling of tracheal cannulas, Assisting weekly medical rounds

Self-employed lecturer

Nordakademie, University of applied science Elmshorn
12.2010 - 01.2011
  • Amendatory lectures and seminars on 'Scientific Work Skills' in the first semester of all faculties

Speech and Language Therapist

Physio- und Ergoteam Hamburg
05.2010 - 11.2010
  • Therapy and diagnostics of all clinical pictures, Documentation of process and reporting to doctors, Instructing interns

Speech and Language Therapist

Neuropsychologische Therapiestation Aachen
02.2009 - 04.2010
  • Neurolinguistic diagnostics and therapy, Composing epicrises and neurolinguistical reports

Student (research) assistant

Department of Neurolinguistics, University Clinic Aachen
10.2004 - 01.2009
  • Diagnostics of speech and language impairments, Composing epicrises and neurolinguistical reports, Supporting various neurolinguistical and neuropsychological research projects (e.g
  • Behavioral, fMRI, TMS studies)

Intern

Autism Therapy Center, Hamburg
10.2000 - 09.2001
  • Occupational therapy of autistic children and adolescents

Education

Diploma - Certified Business Trainer BDVT

GMW Group
Koenigs Wusterhausen, Germany
04.2001 -

Student "Research and Teaching Logopedics" - undefined

RWTH Aachen
10.2004 - 04.2009

Graduated Speech and Language Therapist - undefined

Educational School for Speech and Language Therapy
10.2001 - 05.2004

Abitur - undefined

Gymnasium Bondenwald
01.1990 - 04.1999

High School Junior in an exchange student program - undefined

Richard King High School
01.1996 - 04.1997

Skills

  • Account Management
  • Team Training, Customer Training
  • Customer Service and satisfaction
  • Client acquisition and Account development
  • Client Relationship Management
  • Needs analysis
  • Territory Management
  • Customer Relationship Management (CRM)
  • Strategic Account Planning
  • Client meetings
  • Networking skills

Personal Information

  • Number of Children: one daughter
  • Date of Birth: 10/22/79
  • Marital Status: married

Timeline

Professional Area Manager, Education Manager

Philips GmbH
05.2018 - Current

Head of Speech and Language Therapy Department

Viapallia Holding
02.2011 - 06.2013

Self-employed lecturer

Nordakademie, University of applied science Elmshorn
12.2010 - 01.2011

Speech and Language Therapist

Physio- und Ergoteam Hamburg
05.2010 - 11.2010

Speech and Language Therapist

Neuropsychologische Therapiestation Aachen
02.2009 - 04.2010

Student (research) assistant

Department of Neurolinguistics, University Clinic Aachen
10.2004 - 01.2009

Student "Research and Teaching Logopedics" - undefined

RWTH Aachen
10.2004 - 04.2009

Graduated Speech and Language Therapist - undefined

Educational School for Speech and Language Therapy
10.2001 - 05.2004

Diploma - Certified Business Trainer BDVT

GMW Group
04.2001 -

Intern

Autism Therapy Center, Hamburg
10.2000 - 09.2001

High School Junior in an exchange student program - undefined

Richard King High School
01.1996 - 04.1997

Abitur - undefined

Gymnasium Bondenwald
01.1990 - 04.1999

Account Manager

epitech GmbH
7 2013 - 04.2018

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Niklas Alka