NILESH PITHABHAI LADUMOR
Specification Concultant
Bensheim
Summary
Experienced Technical Manager with extensive expertise in cement and concrete technology, customer solutions, and large-scale project support. Proven track record in leading regional technical teams, providing pre- and post-sales technical guidance, and resolving complex site-related challenges. Skilled in mix design optimization, root cause analysis, and field trials, with a strong focus on customer satisfaction and business growth. Adept at cross-functional coordination with sales, QA, R&D, and project teams, delivering technical excellence and driving strategic initiatives across multiple regions.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Specification Concultant
BASF Construction Chemicals
11.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
Technical Manager (Technical Customer Solution)
Ultratech Cement Ltd.
04.2021 - 08.2023
- Led regional technical operations, providing end-to-end technical leadership and customer solutions support across key markets and major projects.
- Acted as the regional authority on cement and concrete technology, supporting sales, marketing, and key accounts with high-value technical inputs.
- Managed and mentored regional technical teams, ensuring consistent technical service delivery, skill development, and performance improvement.
- Resolved complex customer and site-related technical issues through root cause analysis, field trials, and implementation of corrective actions.
- Supported infrastructure, RMC, and institutional projects with mix optimization, product selection, technical approvals, and execution-stage troubleshooting.
- Strengthened customer confidence and brand credibility by conducting technical seminars, trainings, and engagement programs for engineers and contractors.
- Coordinated with QA, manufacturing, and R&D teams to monitor product performance, ensure IS code compliance, and drive continuous improvement.
- Provided strategic technical feedback from the market to senior management, contributing to product development and regional business growth.
Technical Sales Engineer
Ambuja Cement Ltd.
09.2017 - 03.2021
- Assist individual homeowners in building strong and durable houses, ensuring high quality construction.
- Offer on-site assistance, sharing best construction practices and tips through direct engagement.
- Conduct technical seminars, workshops, and lectures for various audiences, including professionals, individual house builders (IHBs), and masons.
- Support dealer network with market trends and on-site visits to strengthen partnerships.
- Contribute to marketing efforts to launch and establish new products within the cement and construction industries.
- Provide robust support to large-scale cement purchasers, understanding and meeting their specific requirements.
- Regularly interact with professionals to stay abreast of new construction practices and technological advancements.
- (Lafarge Holcim group of company)
Site Engineer
Rachna Construction Co.
09.2016 - 08.2017
- Involved in controlling site activities like completion of the necessary documentation.
- Assured the onsite work is done as per specifications, approved drawings and in line with the method statement and ensured materials delivered are inspected.
- Reported to the project manager for any deficiencies in the operation of site management & control system.
- Client: R&B Division, Surat (Takarma Highway)
Education
Bachelor of Engineering - Civil Engineering
Gujarat Technological University
India01.2016
Skills
Customer Technical Support & Key Account Management
Timeline
Specification Concultant
BASF Construction Chemicals
11.2023 - Current
Technical Manager (Technical Customer Solution)
Ultratech Cement Ltd.
04.2021 - 08.2023
Technical Sales Engineer
Ambuja Cement Ltd.
09.2017 - 03.2021
Site Engineer
Rachna Construction Co.
09.2016 - 08.2017
Bachelor of Engineering - Civil Engineering
Gujarat Technological University