Summary
Overview
Work History
Education
Skills
Certification
Maritalstatus
Personal Information
Projects
Accomplishments
Languages
Timeline
Generic
Niloofar Ghanbari

Niloofar Ghanbari

Flight Dispatcher
Tehran

Summary

Results-driven Sales Team Supervisor with a proven track record of achieving and exceeding targets. Skilled in overseeing a high-performing sales team, fostering team spirit, and implementing effective sales strategies. Demonstrated ability to analyze market trends and adapt quickly to changing business environments. Recognized for outstanding leadership and the ability to motivate and inspire team members to achieve exceptional results. Strong interpersonal and communication skills, enabling effective collaboration with cross-functional teams and building strong relationships with clients. Proactive problem-solver with excellent analytical abilities. Seeking a challenging role as Sales Team Supervisor to contribute to an organization's growth and success. Detail-oriented professional with [Number] years in [Area of expertise]. Proven record of handling wide range of business and executive support tasks to promote sustainable value within [Industry]. Highly motivated to succeed and interacts effectively with team. Self-directed [Job Title] with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

MERO
  • For this company, I did research in the field of quality and quantity of competing companies
  • About how they can be stronger in the field of production and sales
  • I researched the price, quality and sales of other companies
  • I presented all the information in PowerPoint format.

Mihan Qadir Aluminium
  • I worked for this company for more sales
  • In fact, I was doing digital marketing, I was doing content production for the Instagram page of this collection
  • In this company, I visited their factory to raise my personal information, to produce better content and to get acquainted with this industry
  • I prepared and submitted work reports for them on a weekly basis
  • I increased the visit to the Instagram page because of the connection with the contacts and the production of content
  • I presented working with PowerPoint and Visual software in this company to create organizational charts and compare with domestic companies
  • For the better working process of the company, I talked to the staff and provided their opinions indirectly to the company.

Flight Dispatcher

AVA AIRLINE
02.2024 - Current
  • Acted as a reliable point of contact for pilots, crew members, and other stakeholders during flight operations, providing timely support and accurate information as needed.
  • Enhanced resource utilization through the strategic allocation of aircraft across multiple routes according to demand patterns.
  • Improved operational efficiency by maintaining accurate records of flight plans, crew schedules, and aircraft maintenance logs.
  • Promoted a culture of continuous improvement by participating in regular training sessions and staying current on industry best practices.
  • Ensured seamless coordination between airline departments during irregular operations such as diversions or cancellations due to unforeseen circumstances.
  • Maintained compliance with FAA regulations through diligent monitoring of pilot credentials, aircraft certifications, and operational procedures.
  • Managed crisis situations effectively by implementing emergency protocols and coordinating response efforts with relevant stakeholders.
  • Supported company growth by assisting in the development of new routes and evaluating potential market opportunities.
  • Enhanced flight safety by meticulously analyzing weather data and coordinating with pilots on optimal routes.
  • Monitored flight progress closely using advanced software systems for real-time adjustments based on changing conditions or unforeseen events.
  • Facilitated smooth international flights by securing necessary permits and coordinating with foreign aviation authorities.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving initiatives.
  • Developed strong relationships with key vendors including fuel suppliers, catering services, and ground handling providers for improved service levels at competitive costs.
  • Optimized fuel consumption by calculating precise fuel requirements based on aircraft weight, route distance, and prevailing weather conditions.
  • Facilitated efficient crew scheduling by balancing workload, rest periods, and regulatory requirements to optimize performance and safety.
  • Maximized passenger satisfaction by addressing concerns promptly and professionally while adhering to company guidelines for compensation or rebooking as needed.
  • Collaborated with the maintenance team to ensure prompt resolution of mechanical issues and minimize flight disruptions.
  • Reduced delays by proactively identifying potential scheduling conflicts and collaborating with operations teams to resolve them.
  • Streamlined communication between pilots and ground crew, ensuring efficient pre-flight preparations and timely departures.
  • Participated in regular audits of operational procedures to identify areas for improvement and ensure compliance with industry standards.
  • Applied simulations and other training techniques to instruct flight controllers on effective communication strategy.
  • Implemented and enforced safety policies and procedures, confirming compliance with regulations.
  • Conducted departure and arrival briefings.
  • Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
  • Coordinated with other agencies to maintain safe and secure airfield environment.
  • Prepared daily flight plans and coordinated with other agencies for seamless operations.
  • Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
  • Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.
  • Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
  • Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
  • Reviewed aircraft reports, determining proper maintenance schedules are observed and adhered to.
  • Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
  • Supervised air traffic controllers and airfield personnel, providing training and guidance.
  • Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
  • Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Established and maintained communication with air traffic control and other airfield personnel as required.
  • Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
  • Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
  • Researched and implemented new airfield operations technologies to boost workflows and maximize safety.

Sales team support

6 2022 - 8 2023
  • Develop and implement effective sales strategies to increase customer acquisition and retention
  • Conduct market research to identify potential new customers and market trends
  • Assisted sales team with administrative tasks such as preparing sales reports and maintaining customer databases
  • Provided support in creating sales presentations and marketing materials for the sales team
  • Handled incoming sales inquiries and directed them to the appropriate sales team members.

Education

Bachelor of Sales Team Management -

Islamic Azad University of Robat Karim
Robat Karim, Tehran
01.2013 - 12 2018

Skills

Responsible and patient

Certification

Dispatch license

Maritalstatus

Single

Personal Information

Date of Birth: 12/30/94

Projects

Market Research Expert, 12/01/20 Market Research Expert, 09/01/20

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Languages

English
Intermediate (B1)

Timeline

Flight Dispatcher

AVA AIRLINE
02.2024 - Current

Bachelor of Sales Team Management -

Islamic Azad University of Robat Karim
01.2013 - 12 2018

MERO

Mihan Qadir Aluminium

Sales team support

6 2022 - 8 2023
Niloofar GhanbariFlight Dispatcher