Nourhan El Shamy
SAP Consultant
Berlin,BE
Summary
Self-motivated to consistently looking for proactive ways to achieving targets and deliver projects in deadlines.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Business Architecture Associate
Accenture Technology Solutions
2024.02 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developing and Customizing Projects according to Customer Requirements.
- Organizing Testing Calls with Customer to deliver Projects on Time.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
SAP ByD Junior Consultant
All for One
2022.12 - 2023.11
- Advising our customers on implementation projects of SAP Cloud ERP solutions (SAP Business ByDesign) in their specialist area (logistics, finance, sales, project management, ...)
- Leverage standard end-to-end business processes from SAP Business ByDesign to optimize processes and workflows
- Creation of workshop materials and training materials to enable successful knowledge transfer to the customer
- Ensuring the quality of the implemented solutions
SALES DEVELOPMENT REPRESENTATIVE
GTT Communications
2022.03 - 2022.08
- Search of new business opportunities through dedicated and consistent
- Documentation of activities by building the sales pipeline
Strategic Partnership Manager
Moss
2022.03 - 2022.07
- Development and implementation of practices
- Improving quality lead generation
- Preparation and presentation of use cases tailored to different customers needs
RECRUITMENT CONSULTANT
Glocomms
2021.09 - 2022.02
- Managing and building an effective talent pool of It-candidates
- Screening of potential candidates according to the required criteria and conducting online interviews
ENTERPRISE SALES ASSISTENT
Everphone Gmbh
2021.03 - 2021.08
- Market research of potential customers for business development decision support
- Competitor analysis for strategic business plan support
- Support in contract negotiations through proactive support of the entire sales process
- Creation and maintenance of KPI´s dashboard
TEAM ASSISTENT
i2x GmbH
2018.11 - 2020.02
- Single point of contact for external supply partners
- Responsible of new hires on-boarding
- Ensuring a clear communication between the Sales and product team to optimise customers product portfolio
CUSTOMER SUPPORT
Vodafone Egypt - German Account
2017.05 - 2017.09
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Developed and implemented office management procedures to increasing training team productivity and accuracy
Education
Bachelor of Arts - International Business Administration
Wiesbaden Business School
Wiesbaden07.2016
German School - undefined
German School Alexandria
Alexandria07.2012
Skills
- Microsoft Office Experienced
- Hubspot Skillful
- Salesforce Skillful
- SAP Intermediate
- SAP R3
LANGUAGES
German C2
English C1
Timeline
Business Architecture Associate
Accenture Technology Solutions
2024.02 - Current
SAP ByD Junior Consultant
All for One
2022.12 - 2023.11
SALES DEVELOPMENT REPRESENTATIVE
GTT Communications
2022.03 - 2022.08
Strategic Partnership Manager
Moss
2022.03 - 2022.07
RECRUITMENT CONSULTANT
Glocomms
2021.09 - 2022.02
ENTERPRISE SALES ASSISTENT
Everphone Gmbh
2021.03 - 2021.08
TEAM ASSISTENT
i2x GmbH
2018.11 - 2020.02
CUSTOMER SUPPORT
Vodafone Egypt - German Account
2017.05 - 2017.09
German School - undefined
German School Alexandria
Bachelor of Arts - International Business Administration
Wiesbaden Business School