Nupur Thakuri
Risk And Compliance Professional
Hamburg,Germany
Summary
Experienced MBA graduate with 5+ years of expertise in risk mitigation, credit risk analysis, business operations, and fraud prevention. Demonstrated skills in control execution and risk management at Barclays. Solid understanding of portfolio risk and risk appetite frameworks. Recognized for effectively identifying and mitigating risks, ensuring compliance, and driving operational excellence. Proficient in data analysis, process improvement, and stakeholder management.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Risk Mitigation Specialist
Barclays CBE (Acquired by Bawag Group)
09.2024 - Current
- Analyzed and identified credit risk within transaction portfolios, ensuring alignment with Barclays' risk appetite and contributing to portfolio health
- Executed control tests within a banking environment, directly mitigating credit risks and ensuring transaction integrity
- Ensured adherence to the Three Lines of Defense model through collaborative efforts with first- and third-line teams
- Coordinated internal and external audits, managing stakeholder relationships and ensuring efficient information procurement and distribution
- Assessed and managed risk incidents, including DWBs, RAs, and offline issues, while driving continuous process improvements
- Provided risk management guidance and support to operations and non-operations departments, advising on mitigation strategies, and preventive measures
Business Operations Specialist ES
Amazon Development Centre India Pvt. Ltd.
07.2020 - 06.2023
- Researched and evaluated seller transactions, ensuring adherence to company standards
- Implemented actions based on investigations, following standard procedures, and utilizing relevant tools
- Documented actions with detailed annotations for transparency and accountability
- Communicated professionally with external customers via phone and email throughout investigations
- Collaborated with internal teams and peers to resolve issues efficiently
- Systematically escalated problems to relevant owners according to established processes
- Facilitated communication with stakeholders for issue resolution
- Utilized performance metrics to analyze data for business goal alignment
Transaction Processing Analyst
Accenture Operations Delivery Centers
03.2017 - 12.2019
- Investigated suspicious activities and behaviors posing risks to Amazon and customers in global markets
- Ensured high-quality decisions by adhering to CTPS standard operational procedures
- Identified known fraud patterns, discovered new trends, and implemented actions to minimize risks
- Utilized various internet and in-house tools to research transactions and gather data for accurate decision-making
- Took appropriate actions to identify and mitigate Amazon's financial, legal, and reputational risks
- Maintained strict confidentiality and upheld data security standards
- Achieved weekly productivity and quality standards for investigations
- Communicated effectively via email and telephone with external and internal stakeholders, as well as financial institutions, to make informed risk decisions
Bilingual and Technical Support Associate
Convergys
01.2016 - 01.2017
- Provided multi-platform technical support to Spanish-speaking clients, ensuring satisfaction
- Resolved complex technical issues through advanced diagnostics and troubleshooting
- Efficiently managed billing inquiries, maintaining accurate records and positive relationships
Education
Master of Business Administration -
University of Europe for Applied Sciences
07.2023 - 07.2024
Bachelor of Arts - Spanish (Honors)
Doon University
04.2012 - 03.2015
Senior Secondary Class XII - undefined
St. Jude's School
05.2010 - 05.2011
Skills
G- Suites
Work Permit
EU Blue Card
Certification
Compliance and Ethics Professional Certification (CCEP) – Compliance Certification Board.
Timeline
Risk Mitigation Specialist
Barclays CBE (Acquired by Bawag Group)
09.2024 - Current
Master of Business Administration -
University of Europe for Applied Sciences
07.2023 - 07.2024
Business Operations Specialist ES
Amazon Development Centre India Pvt. Ltd.
07.2020 - 06.2023
Transaction Processing Analyst
Accenture Operations Delivery Centers
03.2017 - 12.2019
Bilingual and Technical Support Associate
Convergys
01.2016 - 01.2017
Bachelor of Arts - Spanish (Honors)
Doon University
04.2012 - 03.2015
Senior Secondary Class XII - undefined
St. Jude's School
05.2010 - 05.2011
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