Okan Özer
Quality Engineer
München
Summary
Experienced Quality Engineer with over 5 years of expertise in the automotive industry. Specializes in quality assurance, process optimization, and compliance. Strong knowledge of ISO 9001, IATF 16949, PPAP, APQP, FMEA, SPC, MSA, and 8D methodology. Proven track record of reducing customer complaints by 30% and increasing production efficiency by 15%. Seeking a new challenge to contribute skills and drive continuous improvement in a dynamic work environment.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Quality Engineer & Documentation, Calibration, Process, and Project Quality Responsible
Gutwald Plastics
Dachau
03.2024 - 03.2025
- Optimized the documentation system by creating a structured documentation matrix to prevent ambiguities and improve user-friendliness
- Responsible for updating and creating new documents in accordance with company and industry standards
- Managed the calibration of all measuring instruments in compliance with regulatory requirements
- Conducted on-site analyses to solve process issues using standard problem-solving methodologies
- Maintained direct customer communication to address inquiries and implement quality-related improvements
- Achieved 100% customer satisfaction in quality communication in internal company surveys
- Participated in weekly project meetings to ensure compliance with quality requirements
- Created key quality documents, including MSA, SPC, Control Plan, IMDS, Process Flow Diagram, FMEA, and PPAP
- Led preparations for the ISO 9001 audit, successfully passing with only one minor nonconformity
Plan De Surveillance Responsible
Renault Group
Bursa
07.2023 - 02.2024
- Developed and implemented inspection plans for the assembly line in collaboration with employees and management
- Conducted on-site inspections to ensure the effectiveness of control plans
- Utilized Renault's ERP system (SIMAP) for monitoring, reporting, and improving inspection results
- Drove continuous improvement by monitoring outcomes and adjusting inspection procedures
Customer Quality Engineer & System Quality - Documentation, Environmental, and Calibration Responsible
PVL Group
Bursa
11.2021 - 07.2023
- Directly communicated with customers to investigate and resolve issues using 8D, 5-Why, and Ishikawa diagrams
- Successfully closed 14 out of 20 official customer complaints, proving that the errors were not caused by the company
- Conducted over 60 customer visits to resolve quality issues on-site
- Introduced Self-Working Audits to identify and eliminate potential failure sources early
- Ensured project quality compliance throughout the product lifecycle
- Developed and managed the annual audit plan, reducing defect rates and improving compliance with quality standards
- Successfully conducted IATF 16949 audits, concluding with only 4 minor nonconformities and a group audit with only 1 minor nonconformity
- Managed document control to ensure compliance with industry-specific standards
- Supervised environmental management, including monitoring and organizing waste disposal systems
- Managed calibration processes and coordinated with external partners
- Developed a dashboard to monitor scrap rates, enhancing data analysis and decision-making
- Prepared and presented monthly reports on scrap rates to support continuous improvement efforts
Quality Specialist
Kentpar Automotive
Konya
02.2021 - 11.2021
- Implemented MSA and SPC to improve quality control
- Conducted KAPPA analyses to detect measurement deviations, reducing scrap by 10%
- Identified optimal measurement methods, saving 15-20% in measurement time
- Adjusted SPC methods, achieving 20-30% time savings in quality inspections by optimizing control intervals
- Managed the ERP system for quality management, automating inspection plans for over 35,000 product entries
- Developed an Excel-based tool to monitor inspector performance, improving efficiency by 10%
Education
Bachelor of Science - Automotive Engineering
Afyon Kocatepe University
Afyon, Turkey 09.2013 - 07.2017
Skills
Lean Six Sigma
Certification
IATF 16949 QMS & Requirements - Internal Auditor, 2022
Personal Information
- Date of Birth: 07/15/95
- Gender: Male
- Nationality: Turkish
- Driving License: BCars
- Work Permit: German
Residence Permit
YZKC2VL57
Timeline
Quality Engineer & Documentation, Calibration, Process, and Project Quality Responsible
Gutwald Plastics
03.2024 - 03.2025
Plan De Surveillance Responsible
Renault Group
07.2023 - 02.2024
Customer Quality Engineer & System Quality - Documentation, Environmental, and Calibration Responsible
PVL Group
11.2021 - 07.2023
Quality Specialist
Kentpar Automotive
02.2021 - 11.2021
Bachelor of Science - Automotive Engineering
Afyon Kocatepe University
09.2013 - 07.2017
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