Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed.
Evaluated housekeepers' performance, providing constructive feedback to improve efficiency.
Managed financial and administrative requirements, adhering to budgets and guidelines.
Mitarbeiter im Housekeeping/Hotel
GRAMZ SERVICE LIMITED
LAGOS
2020.09 - 2022.06
Detail-oriented and reliable Housekeeping with strong experience in managing cleaning operations, supervising staff, and maintaining high standards of hygiene and organization in hospitality environments. Skilled in team coordination, customer service, and operational efficiency. Proven ability to handle complaints, manage budgets, and ensure quality service delivery
Bearbeiten von Gästewünschen und Fundsachen.
Pflegen und Bügeln von Bettwäsche, Handtüchern und anderen Textilien.
Schulen und Einarbeiten neuer Teammitglieder in den Aufgabenbereich.
Einhalten von Hygiene- und Sicherheitsstandards im Housekeeping.
Umsetzen der Qualitätsstandards des Hotels.
Gründliches Reinigen und Instandhalten von Hotelzimmern, einschließlich Staubsaugen, Bettenmachen, Oberflächenreinigung und Badezimmerpflege.
Unterstützen bei der täglichen Organisation der Abläufe, Einteilung und Kontrolle im Housekeeping.
Kitchen Steward / Kitchen Assistant
ILE-IYAN CULTURAL FOOD CENTRE OF GRAMZ Subsidiary
LAGOS
2012.01 - 2019.12
Kept all utensils, dishes and glasses clean and ready for customer use.
Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
catering events or during high-volume shifts.
Maintained cleanliness and organisation of kitchen stations and storage areas.
Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
Prepared for busy periods by organising ingredients and restocking supplies in line with expected demand.
Washed and peeled produce and prepared ingredients and equipment to support kitchen workflow.