Olawale Festus Osanyintola
Logistics Expert
Berlin,BE
Summary
Dynamic Shift Lead with a proven track record at Flink, excelling in operations management and team motivation. Demonstrated success in enhancing customer service, streamlining inventory management, and ensuring workplace safety. Skilled in training teams for peak performance, significantly improving service standards and operational efficiency.
Overview
3
3
years of professional experience
1
1
Language
Work History
Shift Lead
Flink
Berlin, Germany
08.2020 - 07.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Master of Science - Stategy Management in Logistics
Bbw Hochschule, University of Applied Science
Berlin 04.2001 -
Bachelor of Science - Statistics
University of Ilorin
Nigeria 04.2001 -
Skills
Team motivation
Workplace safety
Operations management
Customer service focus
Daily reporting
Rules enforcement
Quality control
Inventory management
Languages
German
Intermediate (B1)
English
Bilingual or Proficient (C2)
Timeline
Shift Lead
Flink
08.2020 - 07.2023
Master of Science - Stategy Management in Logistics
Bbw Hochschule, University of Applied Science
04.2001 -
Bachelor of Science - Statistics
University of Ilorin
04.2001 -