High-achieving, bringing expertise in marketing, sales and operations. I can build strong relationships with customers and increase sales numbers. Enthusiastic people person, result-oriented, proactive, passionate about new technologies.
Hi, I’m
Olena Tunyk
Business Development Representative
Germany
Summary
Overview
16
years of professional experience
3
years of post-secondary education
5
Certificates
5
Languages
Work History
Opus Growth Partners
Head of Research and Delivery
05.2021 - Current
Job overview
- Created protocol of SDR training and information exchange between teams.
- Created and implemented workflow automation within CRM which freed up 3+ hours for each SDR.
- Handled discovery calls with potential clients.
- Managed company's new website production.
- Created and implemented digital strategy to launch electric scooter.
- Created and implemented digital strategy to grow IT disposal services company.
- Ran email marketing campaigns.
- Created and launched social media campaigns (Facebook/Instagram, LinkedIn, Reddit).
- Managed Google ads campaigns.
Opus Growth Partners
Team Leader
11.2020 - 05.2021
Job overview
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees (team of 10 SDRs) to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built reporting protocol and templates, structured CRM data storage and labeling, optimized outreach process.
- Took part in interviewing, onboarding and training new SDRs.
- Quickly reacted and fixed issues on daily bases.
Opus Growth Partners
Sales Development Representative
07.2020 - 11.2020
Job overview
- Achieved great result by booking 20+ meetings per month for company that created blockchain-based middleware to secure databases.
- Performed market research.
- Increased customer satisfaction by resolving issues.
- Prepared variety of different written communications, reports and documents.
- Developed and implemented performance improvement strategies and plans.
- Led project and analyzed data to identify opportunities for improvement.
Emind
SMM Specialist
02.2017 - 03.2020
Job overview
- Collected data using various research methods to broaden results and optimize marketing strategies.
- Successfully launched advertising campaigns on Facebook Ads in field of providing services and selling goods (B2B and B2C).
- Created several websites using website builders.
- Analyzed results and adjusted advertising campaigns in accordance with obtained indicators, created reports.
- Negotiated with bloggers to get best terms and launch campaigns.
- Managed freelancers to perform specific tasks.
Private NotaryKyiv
Notary Assistant
05.2006 - 10.2016
Job overview
- Collected, systematized and analyzed legal literature.
- Selected strategy in accordance with goals of each client.
- Consulted clients.
- Held communication with law enforcement, judicial and other government agencies.
- Worked in electronic registers.
- Drafted legal documents and created templates.
- Prepared and submitted financial statements.
- Tracked innovations in legislation and adapted workflow and templates according to new requirements.
Skills
Facebook ads, LinkedIn ads, Reddit ads
Pipedrive, Hubspot, Mailshake, Mailchimp
Google ads
SEO
Google Analytics
Coaching
Analysis
B2B Lead Generation
Communication
Research
Dependable and Responsible
Self-Motivated
Education
Kyiv National University of Trade And EconomicsKyiv, Ukraine
Master of Laws from Economics, Management And Law
09.2008 - 02.2012
University Overview
Certification
PRO Business School, course "Fundamentals of Business Analysis"