Olga Pavlova
Hamburg
Summary
Seasoned operations manager with decade of experience in shipping industry, collaborating with global corporations. Driven by self-motivation, meticulous attention to detail, and unwavering dedication, I thrive on tackling the challenges head-on
Overview
9
9
years of professional experience
Work History
Crewing Fleet Manager
Nordic Hamburg Crewing Services GmbH
05.2021 - Current
- Serving as a primary point of contact for key customers
- Preparation of crewman agreements, crew budgets to align vessel's OPEX
- Communication with vessel's owners, investors, on the crew budgets, any deviations from the lumpsum agreement, informing on any pressing operational matters
- Settling crew P&I claims and liaising with P&I clubs
- Preparation of crew KPIs for the customers
- Overseeing daily crew operations and crew performance
Crew Operations Manager
Nordic Hamburg Crewing Services GmbH
09.2018 - 05.2021
- Managing crew scheduling and deployment in cooperation with internal departments
- Coordination with port agencies around the globe for the crew embarkation / disembarkation
- Liaising with Flag state / Port state / ITF inspections in regards to crewing matters.
- Handling and settling disbursement accounts
- Supervising daily team activities and offering operational assistance
Administrative Officer
A.P. Moller – Maersk
07.2016 - 08.2018
- Handling of import cargo manifest prior ship calls.
- Collection of shipping instructions from customer for drafting the Bill of Lading
- Responsible for customer onboarding and relationship management
- Responsible for customer management and shipment order consolidation planning
Customs Broker Assistant
Ukramarine Ltd
05.2015 - 07.2016
- Preparation of import and export cargo declarations
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues occurred during clearance of goods
- Aided customer brokers in facilitating customs clearance
Education
Course - Dry Cargo Chartering
The Greenhouse Shipbrokers School
Ukraine12.2023
Master of Science - Transport Logistics And Transport Management
Odessa National Maritime University
Ukraine, Odessa12.2018
Bachelor of Science - Transport Engineering And Systems
Odessa National Maritime University
Ukraine, Odessa09.2016
Skills
- International shipping
- Customer Service
- Project Management
- OPEX Preparation
- Microsoft365, BIMCO Smartcon, Sedna
Languages
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
German
Intermediate (B1)
Ukrainian
Advanced (C1)
Timeline
Crewing Fleet Manager
Nordic Hamburg Crewing Services GmbH
05.2021 - Current
Crew Operations Manager
Nordic Hamburg Crewing Services GmbH
09.2018 - 05.2021
Administrative Officer
A.P. Moller – Maersk
07.2016 - 08.2018
Customs Broker Assistant
Ukramarine Ltd
05.2015 - 07.2016
Course - Dry Cargo Chartering
The Greenhouse Shipbrokers School
Master of Science - Transport Logistics And Transport Management
Odessa National Maritime University
Bachelor of Science - Transport Engineering And Systems
Odessa National Maritime University
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