MS OFFICE
Oliver Espigares Nebermann
Sales Manager
Haar,BY
Summary
Accomplished Sales Manager with a proven track record at The Mobility House GmbH, enhancing client satisfaction and increasing sales revenue through strategic planning and effective client relationship management. Skilled in direct sales and bilingual communication (German and Spanish), very good skills in English ans Italian and basic skills in French, adept at resolving customer issues, and boosting sales operations.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Sales Manager
The Mobility House GmbH
03.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Customer Service Agent
IPremium Service GmbH
06.2016 - 03.2019
- Helped large volume of BMW dealers from Germany every day to increase the business customers for BMW and put forward the relationship.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Customer Service Manager
Zmarta GmbH
01.2016 - 05.2016
- Followed through with client requests to resolve problems.
- Review the credit requests, demand of missing documents and final clarifying the banks.
- This company was a competitor of Check24 in Germany and did not grew up as enterprise as the investors expected. This was the reason why i left the company after 5 months.
Education
No Degree - Erasmus Year During The Degree
Ludwig-Maximilian-University of Munich
Munich, Germany 04.2001 -
MBA - Business Administration
EUDE Business School
Madrid- Spain 04.2001 -
Diploma - Business Administration And Management
University of Granada
Granada- Spain 04.2001 -
Skills
Sales Planning
Client Relationship Management
Direct Sales
Sales operations
Verbal and written communication
Bilingual in German and Spanish
Additional Information
I am very motivated person with high communication and foreign language skills which helps for building good customer relationships.
Software
Interests
Sport
Travel
Know new cultures and new languages
Timeline
Sales Manager
The Mobility House GmbH
03.2019 - Current
Customer Service Agent
IPremium Service GmbH
06.2016 - 03.2019
Customer Service Manager
Zmarta GmbH
01.2016 - 05.2016
No Degree - Erasmus Year During The Degree
Ludwig-Maximilian-University of Munich
04.2001 -
MBA - Business Administration
EUDE Business School
04.2001 -
Diploma - Business Administration And Management
University of Granada
04.2001 -
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