Philantropy
Oluwadamilola Otusanya
Senior Product Manager
Berlin,BE
Summary
Customer-centric and impact-driven Product Leader with 12+ years of experience, including 6+ years leading software product strategy in complex industrial and B2B environments. Known for leading high-performing, cross-functional teams and delivering data-driven, cloud-native solutions that drive measurable customer value. I bring a strong track record of translating user needs into scalable products that enhance operational efficiency and unlock monetization.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Senior Product Manager Customers Solutions
Schindler Digital Innovation
07.2024 - 08.2025
- Increased product adoption by identifying customer needs and developing innovative product features.
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Defined the vision for my products.
- Lead cross-functional teams towards the achievement of the product vision.
Product Manager, Digital Communications Products
Schindler Digital Innovation AG
07.2020 - 06.2024
- Product manager of Schindler's multiple awards-winning digital service platform launched in 70+ countries which serves as the existing customer portal for Schindler and Schindler’s Elevator & Escalator digital health reports for customers.
- Creation of new customer and passenger product solutions based on data inputs and improvements of currently existing customer facing products.
- Creation and prioritization of product roadmaps, as well as coordinated planning and execution with team members and team leads across cross-functional teams.
- People management of some team members.
- Stakeholder management. Both to senior management, global product leads and peers.
- Building and maintaining a global community of product experts.
- Creation of a product knowledge database.
Remote Monitoring Operations Specialist
Schindler Digital Innovation AG
07.2019 - 06.2020
- A project management position as a subject matter expert of the remote monitoring platform (internet of elevators and escalators) framework working closely with the development team, investigating and resolving issues relating to the remote monitoring platform while also having a dual role as teams’ operations manager of the customer solutions teams.
- Stakeholder management.
- User education.
Customer Service Representative
Flyline Telesales and Services GmbH
01.2017 - 06.2019
- Applying professionally acquired customer service and interpersonal skills in dealing with customers from different nationalities daily.
- Applying strong communication skills to solving customer flight related problems over the phone.
Production Assistant
Daimler AG
08.2016 - 10.2016
- In the montage department of the Mercedes Benz production factory in Bremen.
Junior Project Manager
Samsung Heavy Industries Nigeria FZE
08.2014 - 04.2015
- On a major project to construct a fabrication and integration yard and quay wall for the Total Egina FPSO. In this role, I was a member of the Electrical project team.
- I was responsible for initiating, planning, executing, monitoring, controlling, and closing of smaller projects required within the scope of the major project.
- Leading a team of 30+ people comprising of the sub-contractors, suppliers, and external consultants.
- Involvement in the executing, monitoring, and controlling of all projects in the electrical department.
- Sourcing for possible subcontractors, consultants, and suppliers for the project.
- Processing all relevant Government permits required for the installations and the commissioning of the project.
- Joining the M&E team to carry out periodic inspections and tests on completed project phases.
- Provided weekly update reports for the top management.
- Organizing and attended meetings- both internal management meetings as well as with external subcontractors, consultants, and suppliers.
- The maintenance of the company's electrical Equipment and facility.
Youth Corps member
Nigerian National Youth Service Corps
01.2013 - 04.2014
- Mandatory national service as a youth corps attached to Keffi Local government secretariat, Nasarawa State, Nigeria providing full administrative support in the government office.
Intern
Siemens Nigeria Limited
04.2011 - 12.2011
- Internship with the Industry Automation and Drives Technology (IADT) and Low and Medium Voltage Department.
- I was responsible for the creation of quotations.
- Support during trainings for the Siemens Industrial Automation products organized for client's personnel.
- Maintaining customer relationships.
- Assistant to the IADT Manager.
Intern
Nigerian Civil Aviation Authority, NCAA
03.2011 - 04.2011
- Attached to the Estate and Maintenance department tasked with carrying out general facility maintenance activities.
Education
Master of Science - Information And Automation Engineering
Universität Bremen
04.2015 - 05.2018
B.Eng - Electrical and Electronics Engineering
Federal University of Technology Akure
12.2007 - 05.2012
Skills
Product development
Certification
BCS Certificate in Requirement Engineering
Accomplishments
- Kompass International Volunteer, Universität Bremen, 2015 - 2016
- Volunteer, FUTA Klass 12, 2012
- Chairperson, Women-In-Engineering (WIE), Institute of Electrical and Electronics Engineers (IEEE), FUTA, 2011 - 2012
- Installation Chairperson, Rotaract Club, FUTA, 2011
- Treasurer, Rotaract Club, FUTA, 2010 - 2011
- Deputy class governor, EEE FUTA, 2007 - 2012
Interests
Timeline
Senior Product Manager Customers Solutions
Schindler Digital Innovation
07.2024 - 08.2025
Product Manager, Digital Communications Products
Schindler Digital Innovation AG
07.2020 - 06.2024
Remote Monitoring Operations Specialist
Schindler Digital Innovation AG
07.2019 - 06.2020
Customer Service Representative
Flyline Telesales and Services GmbH
01.2017 - 06.2019
Production Assistant
Daimler AG
08.2016 - 10.2016
Master of Science - Information And Automation Engineering
Universität Bremen
04.2015 - 05.2018
Junior Project Manager
Samsung Heavy Industries Nigeria FZE
08.2014 - 04.2015
Youth Corps member
Nigerian National Youth Service Corps
01.2013 - 04.2014
Intern
Siemens Nigeria Limited
04.2011 - 12.2011
Intern
Nigerian Civil Aviation Authority, NCAA
03.2011 - 04.2011
B.Eng - Electrical and Electronics Engineering
Federal University of Technology Akure
12.2007 - 05.2012
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