Summary
Overview
Work History
Education
Skills
Timeline
Generic
Omar Ali

Omar Ali

Associate
Vienna

Summary

A dedicated and detail-oriented professional associate with experience in retail, particularly within the consumer electronics sector. Proven expertise in online product listing. Bilingual proficiency in English and German. Passionate about making a positive impact in the world through conscientious and effective work.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Selling Partner Associate / Account Manager CE

Amazon
09.2021 - 05.2024
  • Successfully resolved escalated complaints, showcasing strong problem-solving skills in navigating intricate Seller cases
  • Collaborated with cross-functional teams to address complex customer concerns for efficient case resolution
  • Proactively identified patterns in complicated cases, providing valuable insights for process enhancement.
  • Managed inventory and ensured display of products was attractive and accurate.
  • Performed regular quality checks on product listings to ensure accuracy, completeness, and consistency.
  • Provided support and collaboration to team members, contributing to overall team success.

Customer Support Google Ads

Google
1 2021 - 08.2021
  • Processing of customer inquiries by phone, email or chat
  • Provide information about invoice inquiries, products, prices or tariffs.

Production Management Intern

Kombipack GmbH
10.2019 - 12.2020
  • Professionalization of processes
  • Introduction of processes
  • Sketch production
  • Customer dialogue.
  • Devised and administered cost control initiatives saving

Education

School graduation

Bundesrealgymnasium Rosasgasse

Sports Science

University of Vienna

Skills

  • Adaptability
  • Collaboration
  • Problem-Solving
  • Strategic Planning

  • Task Prioritization

Timeline

Selling Partner Associate / Account Manager CE

Amazon
09.2021 - 05.2024

Production Management Intern

Kombipack GmbH
10.2019 - 12.2020

Customer Support Google Ads

Google
1 2021 - 08.2021

School graduation

Bundesrealgymnasium Rosasgasse

Sports Science

University of Vienna
Omar AliAssociate