Omar Ali
Associate
Vienna
Summary
A dedicated and detail-oriented professional associate with experience in retail, particularly within the consumer electronics sector. Proven expertise in online product listing. Bilingual proficiency in English and German. Passionate about making a positive impact in the world through conscientious and effective work.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Selling Partner Associate / Account Manager CE
Amazon
09.2021 - 05.2024
- Successfully resolved escalated complaints, showcasing strong problem-solving skills in navigating intricate Seller cases
- Collaborated with cross-functional teams to address complex customer concerns for efficient case resolution
- Proactively identified patterns in complicated cases, providing valuable insights for process enhancement.
- Managed inventory and ensured display of products was attractive and accurate.
- Performed regular quality checks on product listings to ensure accuracy, completeness, and consistency.
- Provided support and collaboration to team members, contributing to overall team success.
Customer Support Google Ads
Google
1 2021 - 08.2021
- Processing of customer inquiries by phone, email or chat
- Provide information about invoice inquiries, products, prices or tariffs.
Production Management Intern
Kombipack GmbH
10.2019 - 12.2020
- Professionalization of processes
- Introduction of processes
- Sketch production
- Customer dialogue.
- Devised and administered cost control initiatives saving
Education
School graduation
Bundesrealgymnasium Rosasgasse
Sports Science
University of Vienna
Skills
- Adaptability
- Collaboration
- Problem-Solving
Strategic Planning
Task Prioritization
Timeline
Selling Partner Associate / Account Manager CE
Amazon
09.2021 - 05.2024
Production Management Intern
Kombipack GmbH
10.2019 - 12.2020
Customer Support Google Ads
Google
1 2021 - 08.2021
School graduation
Bundesrealgymnasium Rosasgasse
Sports Science
University of Vienna
Similar Profiles
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Abdallah AdawiAbdallah Adawi
Language Manager at AmazonLanguage Manager at Amazon
JACKSON EDWARDSJACKSON EDWARDS
Warehouse Associate at AmazonWarehouse Associate at Amazon
Tynajah BethuneTynajah Bethune
AA's-Warehouse Associate at AmazonAA's-Warehouse Associate at Amazon
Abdul Wasiu AbubakarAbdul Wasiu Abubakar
Administrative and Logistics Associate at Wonder Hobby CompanyAdministrative and Logistics Associate at Wonder Hobby Company