Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Omer Alsir Hussein Elsayed

Konstanz

Summary

Accomplished IT and Telecom Consultant with 14+ years of experience in OSS/BSS systems, cloud infrastructure, system administration, and SaaS platforms-now actively integrating AI and machine learning technologies into enterprise IT solutions. Certified AWS Solution Architect with deep expertise in system monitoring, performance optimization, and technical consulting across SaaS and cloud-native platforms. Recently expanded focus to AI/ML-driven IT technologies using No-Code ML frameworks. Strong understanding of how data pipelines, cloud-native services, and ML models intersect to drive business value

Overview

16
16
years of professional experience
1
1
Certification

Work History

E2E Solution Architect

QAST
01.2022 - Current
  • Architected end-to-end solutions for telecom projects, ensuring that architecture aligns with business goals and technology requirements.
  • Collaborated with stakeholders across multiple teams, achieving 100% alignment on project scope.
  • Played a key role in defining the technical roadmap, ensuring cost-effective and scalable solutions for clients.
  • Technologies: Machine Learning, Big Data, Databricks, LLM, NLP, Agentic AI, AWS, Linux, Shell Scripting, Terraform, Docker, GitLab CI/CD, SQL, Python

Ericsson Charging and Billing Consultant

Zain
01.2017 - 01.2022
  • Delivered comprehensive solutions for the implementation and optimization of billing and rating systems, improving overall system performance.
  • Led system architecture design for the integration of various telecom modules, reducing errors and ensuring seamless interoperability.
  • Collaborated with cross-functional teams, including network and operations, to ensure successful integration of billing systems, resulting in a 20% reduction in manual processes.
  • Played a central role in delivering Ericsson CRM projects, ensuring timely execution and alignment with business objectives.
  • Technologies: Ericsson BSCS, AWS, Linux, Windows Server, Terraform, Docker, GitLab CI/CD, SQL, Python

Technical Consultant

Ericsson
01.2015 - 01.2017
  • Architected and integrated telecom billing systems with enterprise-wide solutions, enhancing system performance and ensuring seamless communication between platforms.
  • Provided architecture oversight for daily TABS operations, increasing system uptime to 99.9% and reducing manual intervention through automation.
  • Designed solutions for the integration of SIMAH and CMS with billing systems, streamlining business processes and improving response times.
  • Technologies: PL/SQL, Big Data, Linux, Shell Scripting, System Integrations, API Integration, SQL

Interconnect & Roaming Specialist

Zain
01.2013 - 01.2015
  • Architected roaming and interconnect solutions, ensuring high service availability and efficient data exchange across telecom networks.
  • Led architecture updates to the billing system, preventing revenue leakage and ensuring 100% revenue assurance during critical operations.
  • Supported IREG and TADIG testing, optimizing network performance and improving system reliability.
  • Technologies: PL/SQL, Linux, Shell Scripting, API Integration, Oracle DB

Senior Billing Administrator

MTN
01.2012 - 01.2013
  • Managed the architecture of automated billing cycles, reducing processing times and improving accuracy for over 1 million customers.
  • Developed and maintained billing infrastructure, ensuring consistent uptime and reducing customer complaints by improving system reliability.
  • Technologies: Java, Linux, Shell Scripting, Oracle DB, PL/SQL

Technical Specialist

Huawei Technologies
01.2011 - 01.2012
  • Provided first-line support for system architecture, resolving technical issues and ensuring system uptime.
  • Collaborated with second-line support to enhance the architecture of TABS billing systems, reducing system bugs and improving performance.
  • Technologies: Java, Linux, Shell Scripting, Oracle DB, PL/SQL

Software Developer

Financial and Banking Systems
01.2009 - 01.2011
  • Designed and implemented banking software solutions, contributing to an improved user experience and higher system efficiency.
  • Developed centralized core banking systems architecture, optimizing data flow and improving performance across multiple branches.
  • Technologies: Java, JSP, Linux, Shell Scripting, Oracle DB, ERP, Core Banking

Education

MBA - Business Administration

University of Khartoum
01.2014

B.Sc. - Computer Science

University of Khartoum
01.2008

Skills

  • AI & Machine Learning Integration (No-Code ML, LLMs, Predictive Analytics, Intelligent Automation)
  • Telecommunication Mediation, Billing, Provisioning, Rating, Credit Control, Roaming, and Interconnect
  • System Development, Integration, and Testing (CI/CD)
  • Data Migration and Implementation
  • AWS Cloud Solutions
  • Vendor and Project Management

Certification

  • AWS Solution Architect Associate
  • Oracle Certified Professional
  • ITIL 2011 Foundation & Intermediate
  • PMP Course Preparation

Languages

English (Fluent)
Arabic (Native)
German (Conversational)

Timeline

E2E Solution Architect

QAST
01.2022 - Current

Ericsson Charging and Billing Consultant

Zain
01.2017 - 01.2022

Technical Consultant

Ericsson
01.2015 - 01.2017

Interconnect & Roaming Specialist

Zain
01.2013 - 01.2015

Senior Billing Administrator

MTN
01.2012 - 01.2013

Technical Specialist

Huawei Technologies
01.2011 - 01.2012

Software Developer

Financial and Banking Systems
01.2009 - 01.2011

B.Sc. - Computer Science

University of Khartoum

MBA - Business Administration

University of Khartoum

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Omer Alsir Hussein Elsayed