Osama Zahid
IT & Security Engineer
Berlin
Summary
Experienced T-shaped IT professional with a proven track record of over five years in diverse roles across multiple organizations. Skilled in deploying, administering, securing, and managing Cloud and IT infrastructure to ensure seamless and efficient operations. Takes a holistic and cost-effective approach to solution design and system development. Demonstrates a strong commitment to continuous learning and technical excellence, as evidenced by multiple certifications in Azure and Linux.
Overview
8
8
years of professional experience
2027
2027
years of post-secondary education
7
7
Certifications
Work History
System Administrator - Modern Workplace IT EM&S
LiveEO GmbH
08.2024 - Current
- Collaborated with Head of Infrastructure, CTO, and HR to optimize productivity and collaboration strategies within a rapidly scaling organization.
- Led the redesign and implementation of IAM and MDM infrastructure, migrating to a Microsoft cloud-first stack (Entra ID, Intune, Defender for Endpoint).
- Implemented federated Google Workspace integration with Entra ID, automating user provisioning from Personio (HRMS).
- Strategically planned and executed the enrollment of 250+ devices into an MDM solution, and managed inventory within Snipe-IT.
- Partnered with external auditors to support SOC 2 Type 2 compliance initiatives.
- Managed Office IT budget and cloud expenditures, significantly reducing costs by migrating key IT support SaaS applications to open-source alternatives.
System Engineer
We Are Era By RTL Group
10.2022 - 07.2024
- Strategic planning and implementation of IT infrastructure, impacting over 300 members and enhancing organization-wide productivity.
- Achieved 25% cost savings through efficient budgeting and procurement of licenses, software, and hardwStrategic planning and implementation of IT infrastructure, impacting over 300 members and enhancing organization-wide productivity.
- Achieved 25% cost savings through efficient budgeting and procurement of licenses, software, and hardware assets for the fiscal year.
- Led Post-acquisition migration of We are Era local infrastructure to Azure cloud (RTL Group tenant) reducing CAPEX and increasing scalability.
- Led IT support team consisting of 5 members for a few months and implemented ITIL best practices for our help desk increasing end user satisfaction 40%->65%.
- Implemented automation for finance and HR departments, streamlining processes and reducing manual task time by 30%.
- administrating and implementing Azure cloud solutions according to Well Architect Framework and enhancing security posture.
- Implemented identity workflow and SSO for various applications, enhancing user experience and security.
- Pushed profiles and applications through Microsoft MDM reducing silo from support team.
- Negotiated with vendors, outsources and contractors to secure contracts and set SLAs.
- Worked cross-organization with RTL Group and Bertelsmann security team for implementing BIM & BAM enhancing overall security posture score to 85%.are assets for the fiscal year.
- Led Post-acquisition migration of We are Era local infrastructure to Azure cloud (RTL Group tenant) reducing CAPEX and increasing scalability.
- Led IT support team consisting of 5 members for a few months and implemented ITIL best practices for our help desk increasing end user satisfaction 40%->65%.
- Implemented automation for finance and HR departments, streamlining processes and reducing manual task time by 30%.
- administrating and implementing Azure cloud solutions according to Well Architect Framework and enhancing security posture.
- Implemented identity workflow and SSO for 5+ applications, enhancing user experience and security.
- Pushed profiles and applications through Microsoft MDM reducing silo from support team.
- Negotiated with vendors, outsources and contractors to secure contracts and set SLAs.
- Worked cross-organization with RTL Group and Bertelsmann security team for implementing BIM & BAM enhancing overall security posture score to 85%.
System Administrator - Microsoft 365
INQbaker GmbH
09.2021 - 10.2022
- Manage all aspects of Microsoft Entra ID (AAD), including user and group management, application integration, security policies and maintain Conditional Access policies to enhance organizational security.
- Administered Azure Active Directory and on-premises Active Directory environments
- Administrated Office 365 app and Microsoft team for collaboration and productivity
- Implemented Single Sign-On (SSO) for various enterprise applications
- Planned and implemented upgrades to system hardware and software.
- Administrated Atlassian suit (Jira and Confluence)
- Implemented automation for ITSM and other projects.
- Managed Windows Server environments, including Active Directory, DNS, and DHCP.
Identity Management Implementation Engineer
Highrise Technologies
07.2017 - 02.2019
- Implemented and administered IBM Privileged Access Management Solution in Fintech (greenfield deployment)
- Manage the lifecycle of privileged accounts, including provisioning, secure disposal, and credential rotation
- Onboarding custom financial applications and provided Enterprise SSO writing custom VBScript.
- Championed adoption of new identity management technologies by demonstrating their potential benefits and value-add to key stakeholders in the business.
- Custom Integration of PAM with IBM Qradar for log ingestion, Active Directory for user provisioning.
- Ensure compliance with security standards by controlling privileged accounts and monitoring privileged sessions
- Use reporting frameworks like IBM Cognos for audit logs and session analysis
Education
Master of Science - Information And Communication Engineering
Berliner Hochschule Fur Technik
Bachelor of Science - Computer Engineering
National University of Science And Technology
06.2013 - 07.2017
Skills
IT Management, ITIL Framework, ISMS, Agile
Other Experience
IT Infrastructure Engineer Intern | Bragi GmbH | Munich Nov 2020 - April 2021
Working Student IT ( API Developer) | DB Automibile GmbH | Berlin Sept 2019 - Aug 2020
Microsoft Student Partner | Microsoft | Pakistan July 2015 - July 2016
Certification
AZ-900 Microsoft Certified Azure Fundamentals
Languages
- English (C1)
- German (A2)
Timeline
System Administrator - Modern Workplace IT EM&S
LiveEO GmbH
08.2024 - Current
System Engineer
We Are Era By RTL Group
10.2022 - 07.2024
System Administrator - Microsoft 365
INQbaker GmbH
09.2021 - 10.2022
Identity Management Implementation Engineer
Highrise Technologies
07.2017 - 02.2019
Bachelor of Science - Computer Engineering
National University of Science And Technology
06.2013 - 07.2017
Master of Science - Information And Communication Engineering
Berliner Hochschule Fur Technik
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