OSCAR SEBASTIAN
Georgetown,DE
Summary
Driven by a results-focused approach, I excelled at The Reel Inn and Unisys Corp., where time management and technical troubleshooting skills led to high customer satisfaction and improved support system efficiency. Demonstrating attention to detail and a highly motivated attitude, I mastered new recipes and resolved complex IT issues, ensuring operational excellence and safety compliance.
Overview
17
17
years of professional experience
Work History
Line Cook
The Reel Inn
14th Street And The Bay Ocean City, MD 21842
05.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
IT Support Specialist
Unisys Corp.
M&T Bank 411 Mitchell St Millsboro, DE 19966
11.2021 - 05.2023
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for [Number] employees.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Line Cook
The Reel Inn
14th St And The Bay Ocean City, MD 21842
06.2021 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- This business closes every October.
Lead Line Cook
Ovations Restaurant
20 Balitmore Avenue Rehoboth Beach , DE 19973
04.2008 - 10.2010
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Comp TIA
High School Diploma -
Caesar Rodney High School
Old North Rd Camden, DE 1993406.1992
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Punctual
Timeline
Line Cook
The Reel Inn
05.2024 - Current
IT Support Specialist
Unisys Corp.
11.2021 - 05.2023
Line Cook
The Reel Inn
06.2021 - 10.2021
Lead Line Cook
Ovations Restaurant
04.2008 - 10.2010
Comp TIA
High School Diploma -
Caesar Rodney High School