OSCAR SEBASTIAN
Georgetown,DE
Summary
Driven by a results-focused approach, I excelled at The Reel Inn and Unisys Corp., where time management and technical troubleshooting skills led to high customer satisfaction and improved support system efficiency. Demonstrating attention to detail and a highly motivated attitude, I mastered new recipes and resolved complex IT issues, ensuring operational excellence and safety compliance.
Overview
17
17
years of professional experience
Work History
Line Cook
The Reel Inn
05.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
IT Support Specialist
Unisys Corp.
11.2021 - 05.2023
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for [Number] employees.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Line Cook
The Reel Inn
06.2021 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- This business closes every October.
Lead Line Cook
Ovations Restaurant
04.2008 - 10.2010
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Comp TIA
High School Diploma -
Caesar Rodney High School
Old North Rd Camden, DE 1993406.1992
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Punctual
Timeline
Line Cook
The Reel Inn
05.2024 - Current
IT Support Specialist
Unisys Corp.
11.2021 - 05.2023
Line Cook
The Reel Inn
06.2021 - 10.2021
Lead Line Cook
Ovations Restaurant
04.2008 - 10.2010
Comp TIA
High School Diploma -
Caesar Rodney High School
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