Final year Business Management student with good hands on experience gained in teaching and managing children through running English language camps in Germany. Looking to build and develop a career within teaching as I am enthusiastic about helping children grow and develop into confident and inspired young adults. Passionate about helping children build positive early life experiences and moulding a nurturing environment to develop the next generation.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Camp counsellor/English teacher
Camps for Friends
St Peter-Ording, Schleswig-Holstein, Germany
07.2024 - Current
Developed communication skills, through teaching English to non-native English speaking children. Further developed these skills, by communicating rules, running daily activities and dealing with various interpersonal issues held by children and their parents.
Planned and delivered fun and engaging lessons to German children aged between 8-16, creating a fun environment for children to develop English skills.
Developed relationship building skills, developing and cultivating relationships with campers, fellow staff members and parents.
Improved problem solving skills, through things like dealing with medical issues, dealing with injuries, dealing with challenging behaviour and dealing with dealing with unforseen circumstances.
Developed teamwork skills, through working with staff members of different nationalities and cultural backgrounds.
Responded quickly to crisis situations, taking decisive action for camper safety.
Facilitated outdoor adventures for improved physical health and wellbeing of campers.
Monitored camper behaviour closely, intervening promptly when necessary for maintaining peace and orderliness.
Maintained discipline and decorum at the campground, ensuring an organised experience for all involved.
Created fun-filled activities to encourage learning whilst keeping the atmosphere lively.
Kitchen porter
McMullen's and son.
Hatfield, Hertfordshire
10.2024 - 04.2025
Unloaded deliveries, stored items properly for easy accessibility.
Operated dishwashing machinery to maintain cleanliness in the kitchen.
Streamlined workflow to reduce waiting times for serving staff.
Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
Assisted in stock rotation tasks; maintained accurate inventory count.
Assisted chefs in food preparation for efficient meal service.
Kept a safe working environment by following all health and safety regulations.
Bar staff member
Luton Town Football Club
Luton, Bedfordshire
01.2024 - 06.2024
Developed customer service skills skills, serving many different kinds of customers from regular supporters to corporate sponsors in hospitality areas.
Improved organisation skills, juggling many different jobs and responsibilities at the same time, including cleaning jobs and service jobs.
Learnt new sales skills, including how to promote different drinks, and how to promote different offers, such as Buy One Get One Free.
Developed skills in efficiency, serving customers at a high pace with a focus on customer turnover, focusing on serving these customers at both high pace whilst maintaining quality.
Developed communication skills, with a focus on creating a welcoming and inclusive environment for customers and team members.
Crew member
McDonald's
St Albans, Hertfordshire
09.2023 - 12.2023
Developed skills in customer service, particularly in responding to customer complaints, and acting in an empathetic way that serves customers well.
Developed skills in terms of maintaining an attention to detail, ensuring every order goes out to specification, and ensuring every part of the kitchen meets rigorous hygiene and safety standards.
Developed cash handling skills - learning how to handle and manage money effectively.
Developed skills acting as a team player, working in a diverse team where everyone has different skills and qualities, and developing flexibility around these.
Learnt how to work in a fast paced, evolving environment.
Kitchen Associate
JD Wetherspoon
St Albans, Hertfordshire
10.2022 - 09.2023
Learnt great new great problem solving skills, dealing with different customer situations and situations within the organisation, such as being asked by the company to come up with new ideas for the menu.
Improved time management skills, regularly being tasked with opening up the kitchen and closing it down at the end of the day.
Developed effective customer service skills, dealing with clients with different dietary and allergy requirements.
Developed good active listening skills when responding to feedback from managers and customers. Furthermore to this, become effective at responding positively to criticism and being adaptable in responding to this.
Big focus on attention to detail, and observing meticulous health and hygiene standards.
Teaching Assistant Intern
Maple Primary School
St Albans, Hertfordshire
08.2022 - 09.2022
Collaborated with teachers to devise and implement developmentally-appropriate lessons, aligning with school philosophies.
Provided safe, stimulating classroom environments to maximise student engagement and attainment.
Supervised students in wider school environments, offering reliable dining room, library and playground support.
Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
Helped teachers with lesson plan development, class preparation and student mentoring.
Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
Communications Intern
Funding Circle UK
London, City of London
06.2021 - 06.2021
Supervised marketing content production and consistently met campaign targets.
Networked continuously to grow contacts and increase brand awareness and reputation.
Drafted communications for routine releases and emergency response.
Partnered with community groups to plan, execute and manage service projects, enhancing public profile.
Established strong social media presence to increase brand exposure.
Crafted press releases for distribution to targeted media.
Developed promotional tools and systems to standardise PR approaches and messaging.
Shop Assistant
Scope UK
St Albans, Hertfordshire
06.2017 - 06.2018
Fostered positive relationships with customers to enhance loyalty and retention, focusing on providing good customer service.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Supported loss prevention by monitoring customer behaviour and carefully handling products.
Promptly greeted and assisted customers, tailoring service and sales style to suit personalised requirements.
Communicated customer feedback to management team to drive process improvements.
Explained information about quality, value and style of products to influence customer buying decisions.
Intern
Interel UK
London, London
06.2016 - 06.2016
Coordinated files, spreadsheets and reports for staff.
Answered telephone to assist callers and take messages.
Produced high-quality spreadsheets and presentations for internal and customer-facing needs.
Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support executive.
Delivered clerical support by handling range of established and ad hoc tasks.
Collaborated in professional team to solve workflow issues.
Scheduled appointments and booked travel for large teams.
Maintained orderly files with updated, easily accessible information for staff.