Oltjan Selfo
München
Summary
Experienced IT professional with over 10 years of expertise in server virtualization, network, and IT infrastructure management. Proven track record of managing complex systems, ensuring operational continuity, and delivering technical solutions in high-pressure environments. Passionate about driving technology improvements and committed to providing high-quality support to team members and clients.
Overview
13
13
years of professional experience
Work History
Information Technology Specialist
Regency International Casino
10.2017 - 09.2024
- Managed IT infrastructure for a large casino setup with 600+ slot machines and 12 gaming tables, ensuring seamless daily operations.
- Successfully migrated 10 physical Windows Server 2003 machines to virtual Windows Server 2016, maintaining system availability and zero data loss using Hyper-V and Veaam Backup.
- Oversaw Group Policy, Office 365, Clusters, and Firewall ASA failover to enhance network security.
- Completed full PBX VoIP setup with UniFi devices and Grand stream handsets for efficient communications.
Project Technician
AME-International
03.2016 - 12.2016
- Contributed to the E-health Albania project, connecting all hospitals within a unified network.
- Provided second-level hardware/software support and configured Cisco routers, ensuring secure, reliable connectivity.
- Consistently met or exceeded performance targets as a result of strong planning skills and disciplined execution efforts throughout each stage of the project lifecycle.
IT Support Specialist
American Hospital
04.2011 - 07.2015
- Installed, configured, and maintained hospital hardware/software systems
- Carried out preventative maintenance to avoid downtime and ensure secure, stable network operations.
- Troubleshooted and repaired printers, scanners, and computers, ensuring optimal performance and minimal downtime for efficient office operations.
- Used ticketing systems to manage and process support actions and requests.
- Installed and configured operating systems and applications.
Education
Bachelor's - Information Technology
Aleksander Xhuvani University
Elbasan 07.2017
Skills
- - Networking: Wireless Networking, DHCP, VoIP, Firewall Administration (ASA Failover, Network) Lan, Wan, vlan
- - Virtualization: Hyper-V, VMWare, Server Virtualization, Cluster Management
- - Operating Systems: Windows Server (2008, 2016, 2019), Windows 7, 10, 11, Active
- - Directory, Domain Controllers
- - Technical Support: Hardware/Software Troubleshooting, Client Support, Preventative Maintenance
- - Hardware: Printer, Desktop, and Notebook Repairs, Hardware Relocation
- - Office 365, Administered SharePoint Online, OneDrive, and Microsoft Teams
Languages
- English: C2 (Advanced)
- German: A1 (Beginner, currently enrolled in intensive language courses)
Timeline
Information Technology Specialist
Regency International Casino
10.2017 - 09.2024
Project Technician
AME-International
03.2016 - 12.2016
IT Support Specialist
American Hospital
04.2011 - 07.2015
Bachelor's - Information Technology
Aleksander Xhuvani University
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