Summary
Overview
Work History
Education
Skills
Software
Timeline
SeniorSoftwareEngineer
Pætur Vágadal Joensen

Pætur Vágadal Joensen

Berlin

Summary

Hospitality professional with 10+ years of experience, combining operational expertise with advanced commercial and systems knowledge. Skilled in optimizing system configurations, enhancing revenue processes, and leveraging technology to drive efficiency and improve reporting accuracy. Proven track record of collaboration and problem-solving, delivering reliable solutions that streamline processes and boost overall performance.

Overview

20
20
years of professional experience
4
4
Languages

Work History

Commercial Process & Systems Specialist

MEININGER Hotels
07.2023 - 07.2025
  • Supported the Revenue and Commerce Department to ensure accurate processes and seamless operation across multiple systems.
  • Ensured correct interfacing and integration between systems, maintaining high data quality for reliable reporting and revenue decision-making.
  • Leveraged expertise in distribution settings and strategies to optimize system configurations and channel performance.
  • Acted as an expert user of key systems: Internal Pricing Software, SIHOT, Fairmas FairPlanner, PickUpTracking, benchmarking tools, and HQ Revenue/Lighthouse.
  • Managed and supported multiple interface projects, also with cross-functional teams, to develop innovative solutions and automation: PMS ↔ Group Booking Engine (Tour Operator Interfaces), PMS ↔ FairMas, PMS ↔ Benchmarking systems, PMS ↔ RMS.
  • Identified opportunities for process improvements, and monitored key performance metrics closely.

Regional Revenue Executive

MEININGER Hotels
09.2017 - 04.2023
  • Managed hotel pricing, forecasting, and budgeting for Copenhagen until March 2019, and for Italy hotels (Milan x2, Rome) until September 2018.
  • Assisted the Revenue Department with pricing and forecasting during holidays and sick leave periods, until summer 2019.
  • From 2019, focused on revenue processes, system setups, and operational support as an expert user of multiple revenue and PMS systems.
  • Expert user of ASSD and SIHOT PMS, internal yielding tools, and various distribution and reporting systems.
  • Supported the Distribution team with setup, configuration, and troubleshooting on OTAs, channels, and the channel manager.
  • Assisted with reporting and ensuring data quality for accurate revenue analysis and decision-making.

Group Manager & Supervisor

Urban House by MEININGER
06.2015 - 09.2017
  • Supervisor until June 2016, working across multiple roles, including Reception, Bar, and Reservation Agent.
  • Assisted with the closure of accounts, invoicing, and reservation follow-up processes.
  • Developed and improved reservation and payment follow-up procedures.
  • Acted as an expert user of Compusoft PMS, and supported the transition to Mews PMS.
  • Acted as the administrator of Mews PMS and implemented new automated workflows to improve efficiency.
  • Main responsibilities in Group Sales, Distribution, and Finance support.
  • Assisting with rota planning and coordinating various operational tasks.
  • Supporting during the transition period of MEININGER Hotels’ takeover from Pandox.

Team Manager and Front Office/Bartender

Copenhagen Downtown Hostel
06.2013 - 05.2015
  • Until October 2014, main responsibilities were Front Office and bartending.
  • From November, I was promoted to a trusted position, taking care mainly of processes and serving as shift leader.
  • Supported as an expert user of the PMS.
  • Managing the transition from Compusoft to CMS GuestCentrix PMS.
  • Oversaw channel management via SiteMinder, ensuring accurate rates and availability across online platforms.

Cashier (6 Years) and Store Manager (1 Year)

PE Argir & PE Tórshavn
09.2005 - 05.2012
  • Completed point of sale opening and closing procedures.
  • Hired, trained, and mentored new staff members.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Academic Profession - Service, Hotel And Tourism Management

EA Copenhagen Business Academy
Copenhagen, Denmark
04.2001 -

Bachelor of Education - Mathematics & Basics in Nature Science

Teachers College of Faroe Islands
Tórshavn, Faroe Islands
04.2001 -

Skills

* Analytical & Commercial

Budgeting and Forecasting

Distribution Strategy and Management

Pricing and pricing strategy

Reporting & Data Analysis (KPI monitoring)

* Systems & Technology

Channel Manager (SiteMinder)

Multiple Property Management Systems (PMS)

Revenue Management Systems (RMS)

Office tools

* Operational & Strategic

Commercial Collaboration (Customer Service, Marketing Sales and Operations teams)

Customer Journey (Hospitality)

Inventory and availability control

Yield and Restriction management

* Soft Skills

Clear communication across departments

Stakeholder management (operations, finance, owners)

Strong problem-solving and decision-making

Software

Microsoft Office

FairMas FairPlanner

Freshworks Freshervice

HQRevenue/LightHouse

RevControl

PMS: ASSD

PMS: CMS GuestCentrix

PMS: Mews

PMS: SIHOT

Timeline

Commercial Process & Systems Specialist

MEININGER Hotels
07.2023 - 07.2025

Regional Revenue Executive

MEININGER Hotels
09.2017 - 04.2023

Group Manager & Supervisor

Urban House by MEININGER
06.2015 - 09.2017

Team Manager and Front Office/Bartender

Copenhagen Downtown Hostel
06.2013 - 05.2015

Cashier (6 Years) and Store Manager (1 Year)

PE Argir & PE Tórshavn
09.2005 - 05.2012

Academic Profession - Service, Hotel And Tourism Management

EA Copenhagen Business Academy
04.2001 -

Bachelor of Education - Mathematics & Basics in Nature Science

Teachers College of Faroe Islands
04.2001 -
Pætur Vágadal Joensen