Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Key Holder
Dunkin' Donuts
Middletown
11.2024 - Current
Assisted customers with product inquiries and shopping assistance.
Managed cash register operations and processed transactions accurately.
Maintained store inventory by restocking shelves and organizing products.
Ensured compliance with store policies and safety regulations.
Trained new employees on customer service practices and store procedures.
Collaborated with team members to maintain a clean and organized workspace.
Handled customer complaints professionally to ensure satisfaction and retention.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Organized backroom storage areas to maximize efficiency of space utilization.
Replenished merchandise displays throughout the store as needed.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Assisted in general housekeeping to maintain store image.
Ensured store was opened and closed in a timely manner according to company policies.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Retail Sales Associate
Hollister
Christiana
10.2023 - 08.2024
Organized merchandise displays to enhance store presentation and accessibility.
Assisted customers with product selections and inquiries for a positive shopping experience.
Processed sales transactions accurately using the point-of-sale system.
Maintained cleanliness and organization of sales floor and stockroom areas.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Handled customer complaints in a professional manner.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Retail Worker
Platos's Closet
Newark
06.2023 - 10.2023
Assisted customers with product selection and fitting room needs.
Organized merchandise on sales floor to enhance customer experience.
Processed transactions accurately using point-of-sale system.
Maintained cleanliness and organization of store displays and backroom.
Collaborated with team members to restock inventory efficiently.
Participated in visual merchandising to highlight promotions and sales events.
Handled customer inquiries and resolved issues promptly.
Engaged with customers to promote loyalty program benefits effectively.
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Greeted customers, identified their needs and provided assistance with product selection.
Lead Busser
The Wellwood
Charlestown
05.2022 - 08.2022
Cleaned and organized dining areas to maintain a welcoming atmosphere.
Set up and reset tables for different dining events.
Trained new bussers on proper cleaning and service procedures.
Ensured cleanliness of restaurant, including tables, chairs, floors, windows, and other surfaces.
Ensured the cleanliness of the restaurant, including tables, chairs, floors, windows, and other surfaces.
Education
High School Diploma -
U.S. Career Institute
Fort Collins, CO
10-2025
Skills
Customer service
Team collaboration
Conflict resolution
Sales assistance
Front end operations
Daily reporting
Store maintenance
Drawer counting
Multitasking Abilities
Goal setting and achievement
Flexible work schedule
Adaptable to changing demands
Task prioritization
Physical stamina
Written communication
Affiliations
History in 4H
Spent years working with horses and helping in riding lessons and animal upkeep
Adopted a dog from a foster home & strive to give it the best life.
Accomplishments
I have all A's in my classes
I'm enrolled to start classes in a pre-vet pathway