Paolo Landini

• Driving the digital transformation of global courier operations by architecting a "Zero-Touch," AI-led operational ecosystem. I lead a multidisciplinary team focused on decoupling fleet growth from operational overhead through agentic automation, predictive steering, and automated recruitment workflows. By implementing AI-driven communication centers and real-time courier support tools, I am transitioning the organization from reactive logistics to a proactive, automated backbone that significantly reduces Cost-to-Serve while improving fleet engagement and delivery efficiency.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.

• Target Alignment: Aligning recruitment goals with organizational objectives, fostering collaboration with Marketing for lead generation, Talent Pool reactivation campaigns, and Refer-a-Friend programs
• Global Perspective: Adapting strategies to the unique dynamics of the German courier market
• High-Volume Recruitment: Strategically driving recruitment efforts with support from third-party agencies to meet goals in the fast-paced courier sector

• Team Leadership: Managing and motivating a team for optimal performance and success
• Process Improvements: Enhancing recruitment processes for improved efficiency and candidate experience
• My Expertise: -Proven Leadership: A track record of leadership success in recruitment roles
• Innovative Thinking: Constantly seeking ways to innovate and improve recruitment processes

• Responsible for maintaining and innovating the Information System Technology stack that Just Eat Takeaways uses to recruit, onboard, and retain Couriers across the globe
• Responsible for the data-driven innovation process within the high volume recruitment operations by providing guidance and direction to the Recruitment Intelligence team
• Including stability of service, and maintenance as well as strategic approaches on how to drive continuous improvement

Responsible for client relationship management, intelligence gathering on existing databases, identifying gaps vis-a-vis regulatory changes, and overseeing the development and maintenance of a new information system