Pardeep Kumar
Berlin
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
E-bike Rider (Part Time)
Getir GmbH
2022.01 - Current
- Delivering orders
(Entrepreneur)
Kumar’s Tour & Travels
2018.02 - 2021.03
- Dealing with clients
- Booking and reservations of Air tickets and accommodation.
- Organise trips for clients.
- Providing general and specific advice about different travel destinations.
- Planning for transport, accommodation, tours, and activities.
- Performing general administration tasks
Manager
Shiv Shankar Guest House
2017.02 - 2018.01
- Dealing with Customers over phone and face to face
- Room bookings
- Staff management
- Cash handling
- Analysing customer feedback and providing strategic direction to continuously improve overall rating.
- Responsible for keeping track of lodging inventory and cleanliness
Bar Tender
Quoiters Bar
2013.06 - 2014.03
- Customer Services
- Cash Handling
- Dealing with customer complaints
- Worked in a team and busy environment.
- Satisfying patron requests in a timely manner.
Crew Member
McDonald's
2010.01 - 2013.03
- Customer Services
- Process payments and Cash Handling
- Preparing Food
- Telecommunications, taking order on Phone.
- Running the drive-thru and completing other assigned tasks.
Crew Member
McDonald
2009.01 - 2009.08
- Cleaning and kitchen tasks
- Preparing Food
Ever solution Computers
2006.05 - 2007.08
- Customer services
- Computer Networking and repair.
- Maintaining good relationship with customers
- Handling customer enquiries face to face and over the telephone.
- Gained good working experience of Sales and Marketing strategies.
- Ensure to track all documentation of hardware failure, installation, repair, and replacement.
Education
MBA - Business Administration And Management
Arden University
Berlin01.2024
Post Graduate Diploma - Tourism and Hospitality Management
University College Birmingham
Birmingham07.2013
PG diploma - Computer Software Technology
The Robert Gordon University
Aberdeen09.2009
Bachelor of Science - Computer-Maintenance
Guru Nanak Dev University
Amritsar08.2007
Skills
- Computer hardware and troubleshooting
- HTML
- Complaint Resolution
- Consultative Sales
- Data Entry
- Customer Service
- Java
- CSS
- Photoshop
- MS Office
Certification
- Core Java, IBC Institute Amritsar, 02/01/2018, 03/01/2018
- Web designing (HTML, CSS, Photoshop, Dreamweaver, JavaScript), IBC Institute Amritsar, 04/01/2018, 07/01/2018
Marital Status
Single
Language Abilities
- Fluent in English
- Hindi
- Punjabi (mother tongue)
Activities
- Certificate of participation in Bollywood group dance on Diwali festival Aberdeen, Scotland in 2007.
- Won Award of Honour from Khalsa College Amritsar in 2005-06 in youth festival Zone.
- Certificate of Merit from Khalsa College Amritsar in 2004-2005 in Skit
Personal Information
- Date of Birth: 02/23/1985
- Nationality: Indian
Projects
Trouble shooting Computer System and Assembling Computer System Bank Application system software, in a team
Timeline
E-bike Rider (Part Time)
Getir GmbH
2022.01 - Current
(Entrepreneur)
Kumar’s Tour & Travels
2018.02 - 2021.03
Manager
Shiv Shankar Guest House
2017.02 - 2018.01
Bar Tender
Quoiters Bar
2013.06 - 2014.03
Crew Member
McDonald's
2010.01 - 2013.03
Crew Member
McDonald
2009.01 - 2009.08
Ever solution Computers
2006.05 - 2007.08
MBA - Business Administration And Management
Arden University
Post Graduate Diploma - Tourism and Hospitality Management
University College Birmingham
PG diploma - Computer Software Technology
The Robert Gordon University
Bachelor of Science - Computer-Maintenance
Guru Nanak Dev University