Senior HR operations and payroll professional with 20+ years of experience delivering global HR technology, payroll, and process transformation programs across multinational organizations across Europe, Middle East, Asia, and Africa. Deep expertise in SAP SuccessFactors ecosystem, HR operating model redesign, and HR automation initiatives at scale.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Global Process and Project Manager
Boehringer Ingelheim GmbH
Ingelheim am Rhein, Germany
01.2022 - Current
Lead global HR and payroll transformation initiatives across Europe, Middle East, APAC and Africa
Designed and executed standardized payroll operating models across 20+ countries via managed services
Acted as Global Process Owner (Payroll) proxy, ensuring end-to-end process harmonization and governance
Established service delivery frameworks including SLAs, KPIs, escalation models, and vendor performance reviews
Partnered with senior HR, IT, Finance leadership on enterprise HR digital transformation
Ensured compliance with diverse regulatory frameworks while driving efficiency and automation
Sr. Manager / Head, HR Operations
Boehringer Ingelheim India Pvt. Ltd.
Mumbai, India
09.2015 - 01.2022
Owned India HR Operations / Shared Services model aligned to global HR strategy
Led SAP SuccessFactors (EC & OM) as part of global HRIS roadmap
Led ADP payroll implementation as global payroll roadmap
Directed HR transition into Global Business Services (GBS) center
Oversaw payroll, total rewards, compliance, audits, and vendor governance
Built HR analytics dashboards supporting leadership decision-making
Received multiple performance recognitions for operational excellence and strategic impact
Manager, HR Operations
MSD Pharmaceuticals Pvt. Ltd. (Merck & Co., Inc.)
Mumbai, India
01.2010 - 09.2015
Led end-to-end HR operations for India business.
Drove payroll standardization and SAP data harmonization
Supported APAC HR reporting and global SAP change initiatives