PARSA MEHDI
Barista
Chantilly
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team member position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team member position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Barista Manager
Tropical Smoothie Cafe
Frederick
04.2012 - 02.2019
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Designed and adjusted work schedules to meet business demands.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Monitored customer feedback to improve barista performance and customer service.
Barista Shift Supervisor
Borders
Germantown
07.2000 - 04.2011
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Served consistent portions following recipes and control standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Education
Associate of Arts - International Business
Montgomery College
Rockville, MD 01.2006 - 05.2010
Skills
Espresso machine operation
Timeline
Barista Manager
Tropical Smoothie Cafe
04.2012 - 02.2019
Associate of Arts - International Business
Montgomery College
01.2006 - 05.2010
Barista Shift Supervisor
Borders
07.2000 - 04.2011