Dynamic resource management and digital transformation specialist with a passion for optimizing operations in the tech and humanitarian sectors. Adept at resource allocation, budget management, and administrative coordination to ensure efficient and accountable use of resources. Demonstrated success in leveraging digital tools to drive business development, oversee finance, and manage supply chain logistics. Skilled in fostering cross-team collaboration and promoting organizational alignment through effective communication and training. Extensive experience in managing interagency collaborations across Europe, MEA, NAM, and APAC regions to achieve impactful digital engagement and operational excellence.
- Led a digital transformation project that improved operational efficiency, reducing costs by 15%.
- Managed successful implementation of automated enterprise solutions with minimal disruption.
- Exceeded sales targets by over $10 million through strategic digital solution implementation.
- Reduced service ticket volume by 20% and increased customer satisfaction by 15% using ITIL frameworks.
- Achieved 98% inventory accuracy through enhanced supply chain management.
- Cut online delivery times by 25%, boosting sales revenue by 30%.
- Developed comprehensive training programs that increased team productivity by 20%.