Parth Patel
Hockessin
Summary
Dynamic owner/operator with extensive experience in operations management and relationship building. Skilled in financial analysis and strategic planning, contributing to increased customer satisfaction and team performance. Seeking to leverage expertise to drive operational success and foster a positive work environment.
Results-driven operations manager with expertise in inventory management, staff training, and strategic planning. Proven track record of enhancing operational efficiency and driving sales growth through effective promotional campaigns.
Overview
7
7
years of professional experience
Work History
Owner/Operator
Dunkin Donuts
02.2019 - Current
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing supply chain efficiency through strategic ordering practices.
- Trained and developed staff, enhancing team performance and service quality.
- Implemented promotional campaigns to increase customer engagement and drive sales growth.
- Utilized point-of-sale systems to streamline transactions and improve customer experience.
- Conducted regular staff meetings to align team goals and share operational updates.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Fostered a positive work environment promoting teamwork and employee satisfaction initiatives.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
Education
High School Diploma -
Trenton West Center High School
Trenton NJ06-2018
Skills
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
- Strong work ethic
Timeline
Owner/Operator
Dunkin Donuts
02.2019 - Current
High School Diploma -
Trenton West Center High School