Pascal Marc Sebastyan
Viernheim,HE
Summary
With over 5 years of dedicated service at Kinopolis, I have mastered exceptional customer service and leadership skills, consistently advocating for workplace enhancements and leading by example in fast-paced environments. My diverse experience, ranging from youth care and nursing assistance to publishing and early childhood education, demonstrates my adaptability and bilingual proficiency in German and English. I thrive in collaborative settings, effectively driving initiatives that improve operational efficiency and foster a strong sense of community engagement.
Overview
13
13
years of professional experience
Work History
Works Council Member
Kinopolis
07.2022 - 08.2024
- Represented employee interests in discussions with management, advocating for better working conditions and policies
- Collaborated with other council members to address workplace issues and implement solutions
- Participated in meetings and negotiations, contributing to decisions that impact the workforce
- Communicated with employees to understand their concerns and provide support
Theater Service and Concession Associate
Kinopolis
11.2019 - Current
- Assisted customers with ticket purchases, concession orders, and general inquiries to ensure an enjoyable moviegoing experience
- Managed inventory and restocked items, maintaining a clean and organized work area
- Operated cash registers and handled financial transactions accurately
- Led team members during shifts, particularly when understaffed, due to my extensive experience
- Engaged with customers in multiple languages, accommodating those who do not speak German
- Collaborated with team members to maintain theater cleanliness and safety standards
Volunteer Youth Care Worker
Internationaler Bund
09.2018 - 05.2019
- Provided care and support to refugee children and youth, many of whom were traumatized by war and separated from their families
- Assisted with daily living activities, including cooking meals, supervising activities, and organizing recreational and educational programs
- Coordinated and escorted children and youth to medical appointments, ensuring their health and well-being
- Acted as a counselor, offering emotional support and helping children and youth cope with trauma through one-on-one conversations
- Facilitated their integration into the community by encouraging participation in local events and fostering a sense of belonging
- Worked with undocumented youth, some over 18, providing essential support and guidance despite challenges posed by their undocumented status
Volunteer Nursing Assistant
GRN-Klinik
03.2018 - 09.2018
- Assisted nurses and medical staff with patient care, including monitoring vital signs and providing basic medical assistance
- Supported patients with daily activities such as bathing, dressing, and mobility
- Helped manage patient records and documentation, ensuring accuracy and confidentiality
- Collaborated with the healthcare team to ensure high-quality care and patient satisfaction
- Provided emotional support and comfort to patients and their families during their hospital stay
Rehabilitation and Sports Center Assistant
Sport- Und Rehazentrum Henkel
04.2016 - 04.2016
- Assisted physical therapists and trainers with patient rehabilitation exercises and therapy sessions
- Supported administrative tasks, including scheduling appointments and maintaining patient records
- Helped set up and clean exercise equipment, ensuring a safe and hygienic environment
- Provided guidance and assistance to patients during their exercise routines, proper technique and safety
- Collaborated with the rehabilitation team to develop individualized exercise and recovery plans
- Engaged with patients to provide motivation and support throughout their rehabilitation process
Kindergarten Assistant (Student Intern)
Kinderdörfl
10.2013 - 10.2013
- Assisted teachers with daily classroom activities, ensuring a safe and engaging environment for children
- Supported children in their learning and play activities, fostering their social and cognitive development
- Helped organize and supervise outdoor and indoor activities, contributing to the planning of educational programs
- Provided care and assistance during meal times, ensuring children's nutritional needs were met
- Collaborated with staff to maintain a clean and orderly classroom
Publishing Assistant (Student Intern)
Deutscher Theaterverlag
03.2013 - 03.2013
- Proofread and edited plays, ensuring proper grammar, punctuation, and format
- Answered phone calls and assisted with customer inquiries, providing excellent service
- Worked with specialized publishing software to manage and update manuscripts
- Assisted in the layout and design of publications, collaborating with the editorial team
- Organized and maintained digital and physical files, ensuring accurate record-keeping
- Supported marketing efforts by preparing promotional materials and assisting in social media updates
Kindergarten Assistant
Kinderdörfl
03.2012 - 03.2012
- Assisted in creating a welcoming and engaging classroom environment, supporting children's early development
- Helped organize and conduct educational activities and games, promoting learning through play
- Assisted with classroom setup and cleanup, ensuring a safe and tidy space for children
- Provided one-on-one support to children during activities, helping them with tasks and encouraging participation
- Observed and reported children's progress to teachers, contributing to their individual development plans
Education
Completed Coursework - Business And Social Studies, Vocational College II
Johann-Philipp-Reis-Schule
Weinheim, Germany07-2022
Completed Coursework - Business And Social Studies, Vocational College I
Johann-Philipp-Reis-Schule
Weinheim, Germany07-2021
Completed Coursework - Health And Social Care, Vocational College I
Helen-Keller-Schule
Weinheim, Germany07-2016
High School Diploma -
Karl-Drais-Schule
Heddesheim, Germany07-2015
Skills
- Over 5 years of experience providing excellent customer service in a busy movie theater environment, handling customer inquires and resolving issues efficiently
- Experience serving as a Works Council Member, advocating for better working conditions, and participating in decision-making processes
- Volunteered as a Youth Care Worker, providing support and guidance to young individuals
- Volunteered as Nursing Assistant, assisting with patient care and daily activities
- Assisted in a rehabilitation and sports center, supporting physical therapy sessions and helping patients with exercises
- Experience working as a Kindergarten Assistant, managing classroom activities and supporting early childhood development
- Worked as a Publishing Assistant, handling various tasks such as editing, proofreading, and managing publications
- Proficient in managing and restocking inventory to ensure availability of products
- Skilled in operating cash registers and handling financial transactions accurately
- Held leadership roles such as Class President and Student Council Member, demonstrating strong leadership and organizational skills
- Strong interpersonal and communication skills, including the ability to engage with customers and colleagues in multiple languages
- Demonstrating proficiency and excellence in the German and English language
- Proven ability to work collaboratively with colleagues to maintain high standards of cleanliness and safety
- Adept at identifying issues and implementing effective solutions to improve operations
- Experience organizing events and activities, fostering a sense of community and teamwork
Hobbies
- Reading and Writing
- Archery
- Movies and TV Shows
- Video Games
- Jogging
Languages
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
French
Beginner (A1)
Timeline
Works Council Member
Kinopolis
07.2022 - 08.2024
Theater Service and Concession Associate
Kinopolis
11.2019 - Current
Volunteer Youth Care Worker
Internationaler Bund
09.2018 - 05.2019
Volunteer Nursing Assistant
GRN-Klinik
03.2018 - 09.2018
Rehabilitation and Sports Center Assistant
Sport- Und Rehazentrum Henkel
04.2016 - 04.2016
Kindergarten Assistant (Student Intern)
Kinderdörfl
10.2013 - 10.2013
Publishing Assistant (Student Intern)
Deutscher Theaterverlag
03.2013 - 03.2013
Kindergarten Assistant
Kinderdörfl
03.2012 - 03.2012
Completed Coursework - Business And Social Studies, Vocational College II
Johann-Philipp-Reis-Schule
Completed Coursework - Business And Social Studies, Vocational College I
Johann-Philipp-Reis-Schule
Completed Coursework - Health And Social Care, Vocational College I
Helen-Keller-Schule
High School Diploma -
Karl-Drais-Schule
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