Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrycja Krauze

Lodz

Summary

Results-driven Operational Trainer and Learning Specialist for Supply Chain purposes, seeking a Senior Specialist Corporate CoE Learning with focus on Content Management position to leverage my expertise in instructional design and content development to contribute to the success of MAHLE in driving employee development and achieving organizational goals.


Core Qualifications:


  • 3 years of experience working in Learning and Development environment, with a specialization in instructional design and content management.
  • Proven ability to analyze learning needs, design effective learning solutions, and develop engaging and impactful learning content aligning with business ,talent development, R&D and HR team needs.
  • Experience in designing and developing engaging and impactful learning content for various target groups, including Supply Chain, Production & Quality, R&D team. -
  • Strong background in managing and maintaining learning content repositories, ensuring accuracy, accessibility, and relevance.
  • Familiarity with using various design tools to create and deliver e-learning modules and courses.
  • Exceptional communication skills, both written and verbal, with the ability to engage and collaborate with stakeholders at all levels.
  • Highly independent, structured, and precise in work approach, ensuring high-quality deliverables.
  • Fluent in English.

Overview

4
4
years of professional experience

Work History

Operation Trainer and Learning Specialist

DHL Supply Chain SMYK
04.2023 - Current
  • Delivering over 15 Operations/Onboarding trainings per month to new full- time and temp hires in a classroom setting. Coordinating all training activity throughout classroom, third party and "on the job training" (OJT) including the training timetable and schedule, Trainers, Trainees, evaluation, materials, venues
  • Enabled HR Business Partners to consult on available learning offers, look for innovation, ensuring alignment and utilization of globally available resources.
  • Designing and developing cost-effective, engaging and interactive learning content, including e-learning modules, videos, job aids, and instructor-led training materials that helped train over 1000 associates in one year.
  • Providing guidance and support to over 1000 warehouse workers, fostering their growth and development in instructional design and content management

Project Trainer

Amazon LCJ4
09.2022 - 04.2023
  • Utilized learning and designing tools to create first ever complete e-training course translated in 10 languages and implemented in over 11 European Amazon facilities that helped trained over 200 associates in first 2 months after launch.
  • Was a member of Amazon Community of Practice consisting of selected trainers from each european location to represent their facility, ensure quality and unity of practices and learning development.
  • Analyzed data and created reports for global learning key performance indicators (KPIs), working closely with Talent Management teams and HR Business Partners to measure the effectiveness and impact of learning interventions and derive corrective measures that helped improve overall productivity and workers performance rate by 20% in 2023.
  • Managed and maintained the learning content repository by collaborating with subject matter experts (SMEs) to gather content and ensure accuracy, relevance, and accessibility of learning materials.

Accounts Payable EMEA Specialist and Trainer

Boart Longyear
05.2019 - 10.2021
  • As the only person who got specialized in processing business workflow and invoices coming from Europe I was providing trainings and guidelines in this field to new-hired and cross-trained workers, helping reduce overall mistakes rate down by 15 % and increase processing ratio from 100 to 160 units per day.
  • Managing and maintaining the learning content and ways of processing by collaborating with subject matter experts to ensure accuracy during audits.

Education

Bachelor of Arts - Graphic Design and Visual Communication

Higher School of Art And Design
Lodz, Poland
03.2015

Skills

  • Understanding of business targets, ability to advise business functions on learning strategies and solutions for the designated area of responsibility
  • Learning needs analysis and requirements gathering
  • Designing global learning content for various target groups
  • Instructional design and content development
  • Analytical, methodological, and conceptual skills with a hands-on mentality
  • Independent, structured, and precise work approach

Timeline

Operation Trainer and Learning Specialist

DHL Supply Chain SMYK
04.2023 - Current

Project Trainer

Amazon LCJ4
09.2022 - 04.2023

Accounts Payable EMEA Specialist and Trainer

Boart Longyear
05.2019 - 10.2021

Bachelor of Arts - Graphic Design and Visual Communication

Higher School of Art And Design
Patrycja Krauze