To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
10
10
Certifications
Work History
Marketing, PR & Communications
Solactive AG
1 2023 - 2 2023
Strategic Marketing, Communications (Internal and external)
Acquired knowledge and skills in writing press releases, social posting and visual content production, using marketing tools and creation of marketing strategies.
Hotel Service Team Member
McDonald's
04.2023 - 05.2024
Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
Enhanced teamwork and communication among colleagues through regular collaboration and support.
Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.
Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
Consistently followed safety protocols during food preparation and handling, minimizing potential hazards in the workplace.
Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
Prepared food items consistently according to quality standards, ensuring customer satisfaction with each order.
Social Meadia Marketing Intern
Cogent Integrated Business Solutions
06.2022 - 09.2022
Creation of social media content for the organization for lead generation and organic growth.
Junior Marketing Specialist Trainee
Brainnest Management Consulting Company
05.2022 - 06.2022
Marketing 3600 - Mastered marketing basics used by large companies to captivate their audiences
Brand Identity - Understood how to create a brand identity
Brand Architecture - Learned how to organize a portfolio of brands and product development strategies through design thinking
Media Planning - Developed SEO (Search Engine Optimization) and other media planning skills
Digital Marketing - Acquired fundamental techniques of high-impact digital designs.
Project Management Trainee
Brainnest Management Consulting Company
03.2022 - 04.2022
Understood and applied stakeholder management skills, breaking down of work structure, top up and bottom-up estimates in our case study
Applied knowledge of general PMI concepts and standards in the case study
Learned and applied the most common project management tools and methodologies in the case study
Acquired knowledge skills in budgeting, risk management, quality management, agile and scrum concepts.
Assistant Relationship Manager
Gulf African Bank
04.2018 - 01.2021
Acquisition - Grew middle retail portfolio (NFI, deposits and assets) by over 200% through strategic sales and marketing, market activation campaigns, financial appraisal of prospects and subsequent onboarding of clients
Ensured profitability of the middle retail portfolio by selling, cross-selling, and retention through encouraging top ups
Provided top-notch customer experience/service by timely attending to customer requests, providing information and going beyond.
Business Sales Officer
Gulf African Bank
02.2017 - 03.2018
Brought in new sales and bank SME (Small and Medium Enterprises) products
Delivered service excellence to new clients resulting in increased uptake of SME bank products
Performed regular customer visits that took service closer to clients, with the support of bank branches
Assisted SME analysts in financial analysis of prospects for uptake of loans.
Field Worker
Kenya Medical Research Institute
01.2015 - 04.2016
Recruited participants in medical research studies
Collected research partcipants' data
Education
Master of Arts - International Business
Hochschule Mainz
Mainz, Germany
05.2020 - 05.2024
Bachelor of Commerce - Part Time Student - Finance
Poverty Alleviation Champion, Asili Ya Mwanamke, Hamburg, 01/2020, To date, Provision of reusable sanitary towels to needy school-going girls in Kenya
Peer Educator and Community Activist, Visionary Coastarians, Mombasa, 05/2012, 12/2016, Mentored high school students in Coastal Kenya on the need for and importance of education., Participated in the articulation of social, political, and economic needs of the people of coastal Kenya.
Languages
English
German
French
Timeline
Hotel Service Team Member
McDonald's
04.2023 - 05.2024
Social Meadia Marketing Intern
Cogent Integrated Business Solutions
06.2022 - 09.2022
Junior Marketing Specialist Trainee
Brainnest Management Consulting Company
05.2022 - 06.2022
Project Management Trainee
Brainnest Management Consulting Company
03.2022 - 04.2022
Master of Arts - International Business
Hochschule Mainz
05.2020 - 05.2024
Assistant Relationship Manager
Gulf African Bank
04.2018 - 01.2021
Business Sales Officer
Gulf African Bank
02.2017 - 03.2018
Field Worker
Kenya Medical Research Institute
01.2015 - 04.2016
Bachelor of Commerce - Part Time Student - Finance
Technical University of Mombasa
04.2001 -
Marketing, PR & Communications
Solactive AG
1 2023 - 2 2023
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